Benchmarking: a Sustainable Approach to Quality Improvement
One of the successful components of the Benchmarking Model is the involvement of stakeholders in every step of the process. – Directors determine benchmarking projects by consulting with their employees – Steering Committee (comprised of Managers and Directors) approves projects and implementation strategies – Cross Functional Team is formed representing all stakeholders in the process … Continue reading "Benchmarking: a Sustainable Approach to Quality Improvement"
16 avril 2007
Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People
Wide-spread involvement from the entire organization as well as the community in which Brock is situated has been instrumental to the success of this program. Workshop suggestions are culled from participant feedback ensuring that employees’ ideas are validated. Another important aspect to the development of this annual program stems from consultation with the Health and … Continue reading "Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People"
16 avril 2007
Integrated Risk Management Program
These advances in our risk management program have been achieved only through extensive consultation with our faculties and services. We have regular meetings with our research, high, médium and low risk faculties, Physical Resources Service and Materials Management Service, and student organizatiôns among many others. Thèse meetings have served to transfer spécifie knowledge and training … Continue reading "Integrated Risk Management Program"
16 avril 2006
Leveraging Growth and Learning through Shared Resources
The formation of the Shared Resources unit was developed from the leadership of Executive Management and the Directors of both departments. Stakeholders were involved in the development and implementation through the strategic and business planning process that results in achieving strategic objectives and our customer value proposition. Portability is assured by building the Shared … Continue reading "Leveraging Growth and Learning through Shared Resources"
16 avril 2006
Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results
The Quality Assurance Program heralded a new attitude toward stakeholder involvement. The initial steps in the program were a baselining initiative and benchmarking with other post-secondary institutions. These first steps allowed us to evaluate the quality, cost and customer/staff satisfaction of cleaning services. Because we had been providing cleaning services for years, our Division assumed … Continue reading "Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results"
16 avril 2006
Benefits Driven Procurement Through Strategic Alliances!
The private sector model was used as the springboard to establish this program at UVic. Suppliers and Distributors are supported extensively by manufacturers through marketing support (funds), volume rebates, sponsorships based on sales volumes, product samples, contests, etc. It is common practice that the larger manufacturers and suppliers support their customers through their marketing resources … Continue reading "Benefits Driven Procurement Through Strategic Alliances!"
16 avril 2004
Meeting the Fiscal Challenge: The Achievements of the University of Alberta in Cost Containment and Revenue Enhancement
The entire university community had the opportunity to participate in this exercise, as well as individuals outside the university through the expert panel process. The Funding Solutions Task Force met with representatives of every portfolio as well as representatives from both the staff and student associations. Mechanisms were also put in place through the Faculties … Continue reading "Meeting the Fiscal Challenge: The Achievements of the University of Alberta in Cost Containment and Revenue Enhancement"
16 avril 2004
Applying Activity Based Costing to Supply Chain Management in a University Context
As this is a management decision support tool, the focus has been internal to the Materials Management area. However, University of Calgary Information Technology (UCIT) has had a relatively large stake in the enhancement of the ABC model. The development of the model fit with their application of Cognos data mining tools to support institutional … Continue reading "Applying Activity Based Costing to Supply Chain Management in a University Context"
16 avril 2004
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