Quality Assurance Applied To Grounds Maintenance
Once we had developed the framework for inspection, we undertook a series of staff consultations. At these meetings, staff provided important input into the tasks that should be inspected and the weighting factors to be used. This collaborative process was essential to the development of an effective inspection program. Staff input changed the proposed program … Continue reading "Quality Assurance Applied To Grounds Maintenance"
16 avril 2008
Messaging @ Concordia University
We worked closely with the university’s Internal and Web Communications group to ensure that we implemented a service that would not only reach the most number of people, but that would be easy to use. This group ensured that we included the most useful and widely used student information within our messaging menu system. They … Continue reading "Messaging @ Concordia University"
16 avril 2008
Refocusing Course Material delivery at the Universty of Alberta Bookstore
The Bookstore Advisory Group was established in 2000. The group consists of the Vice-Provost (Learning Services), the Dean of Students, the Vice-President (Academic) Students’ Union, the Students’ Union General Manager, the Associate Vice-Provost Learning Services and the Director of the Bookstore. This group meets on a regular basis to address Bookstore performance and to assist … Continue reading "Refocusing Course Material delivery at the Universty of Alberta Bookstore"
16 avril 2008
E-Recruitment at the University of Toronto
A project team with representatives from different parts of the University was established to choose the e-recruitment vendor. A larger group of individuals was then asked to test the system, act as advocates and become “super users”. We also developed a communication plan for the roll out of the system that involved information sessions, training … Continue reading "E-Recruitment at the University of Toronto"
16 avril 2008
Scholars Portal
As a collective initiative of all 20 Ontario universities, there has been significant involvement at all levels. Through the Ontario Council of University Libraries, the Directors of Ontario’s university libraries have guided the broad vision of Scholars Portal and have worked together to ensure its financial viability. Through the Scholars Portal development group, representatives from … Continue reading "Scholars Portal"
16 avril 2008
Transforming and renewing a facilities resource team in a period of growth
Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"
16 avril 2008
Computer Wellness Campaign
The Working Group on Information Security (WGIS) representing a broad cross-section of the University was instrumental in sponsoring and supporting the development of the computer wellness team. All members of the Computer Wellness sub-committee were active in participation and included expertise from Campus Community Police, ITS, Research Services, Internal Audit, Housing, University Student’s Council, Faculty … Continue reading "Computer Wellness Campaign"
16 avril 2007
Innovative Waste Management Program at Concordia University
Concordia’s waste management program has involved dozens of stakeholders directly involved or affected by the project: – Waste and recycling audits were conducted by the Environmental Coordinator and students obtaining class credits in exchange for their research, plus over twenty student volunteers who helped sort the waste. Custodial Services and Environmental Health and Safety were … Continue reading "Innovative Waste Management Program at Concordia University"
16 avril 2007
Open-Plan Program
The University of Alberta has experienced dramatic growth in recent years. Efficient and responsible spending is critical. University Planners and Project Managers work collaboratively and consultatively with the campus community on all design initiatives, encouraging contemporary design and furniture standards All faculties and departments are involved in the development of the general and detailed space … Continue reading "Open-Plan Program"
16 avril 2007
The Paperless Office: Putting Students Online no In Line
While the technical development and implementation of SATS was accomplished by IT personnel, ail staff In the Office of the Registrar at U of T Mississauga played a major role in the project – presenting ideas, giving feedback, and helping to create the processes which would enhance student services. AH staff share a sense of … Continue reading "The Paperless Office: Putting Students Online no In Line"
16 avril 2007
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