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Transforming the Corporate Card Audit Function

Prior to 2017, Procurement Card auditing was a arduous undertaking at Laurier and was not very effective.  Given the large size of the Corporate Card and Travel Card Programs, Procurement embarked on transforming the entire functionality from staffing to automation of the function to streamline and make it more effective and to mitigate the inherent … Continue reading "Transforming the Corporate Card Audit Function"

June 10, 2019




University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017


Managing Risk by Building Culture – Operational Excellence

The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"

January 12, 2017


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