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Why carry two Cell phones?

Countless organizations and universities across Canada issue cell phones to their employees for work purposes. Most people today carry a personal cell phone already and are now faced with the prospect of carrying two at all times. Exactly this also happened to Mount Allison University employees. Within the Computing Services Department at Mount Allison University … Continue reading "Why carry two Cell phones?"

April 16, 2015


Transforming Human Resources: A Holistic Approach to Service

Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"

April 16, 2010


UBC Quick Start Orientation program

Stakeholders were actively involved in the assessment, analysis, and research that framed the content of the Quick Start tool. During the initial research, we collected and analyzed data from the department campus units, public sector organizations, including universities, govemment departments, and top employer organizations, new faculty and staff who were contacted through polling, surveying, and … Continue reading "UBC Quick Start Orientation program"

April 16, 2008


NEXUS, changing the administrative culture of an institution through a software implementation project

The project mobilized a large interdisciplinary team of managers, staff and faculty committed to the successful and quick implementation. The governance provided leadership from the top with involvement of the Executive Management Group and the President appointing the VP Finance as project champion. Implementation teams, Team Leads Committee, and a Steering Committee pulled representation from … Continue reading "NEXUS, changing the administrative culture of an institution through a software implementation project"

April 16, 2008


Get to Know Research at Your University

In the early years of the series, Deans and Directors were contacted for input on researchers that they felt would be a good fit for this lecture series. This ensured that a cross-section of all university faculties and disciplines was maintained. This was done for several years until a database of individuals to contact was … Continue reading "Get to Know Research at Your University"

April 16, 2007


Interactive Web-based Budgeting & Forcasting Toolset

The success of this initiative is due largely to the extensive consultation with stakeholders. A wide range of university community members at various levels were approached for input and feedback throughout the development of the instrument. The input/feedback was continuously integrated into the development, implementation and evaluation phases of the process. The initial year of … Continue reading "Interactive Web-based Budgeting & Forcasting Toolset"

April 16, 2006


Finance Learning Initiative

The initiative began with four central units (Financial Services, Supply Management Services, Staff & Student Payments and Administrative Information Systems) coming together to provide funding and support. These units freed up operational funds to hire program coordinators and offered their staff members to develop and deliver training. The success of the initiative resulted in expanding … Continue reading "Finance Learning Initiative"

April 16, 2006


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