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University Manager 2015 Summer

2014 NCSE for Canadian Institutions – An Overview, The student payments landscape: a snapshot

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June 17, 2015


“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015


University Manager 2014 Spring

At Your Service: Fostering Efficiency and Effectiveness of Administrative and Financial Function

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April 17, 2014


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