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Increasing the efficiency and effectiveness of the Disbursement Process at UBC

The project was developed and implemented through close consultation with a number of stakeholders from the UBC campus community, including the BPR (Business Process Re-Engineering) team, the Finance Educational Advisory Committee, the CFBA (Committee of Faculty Business Administrators) group, the Travel Committee, the PeopleSoft FMS Advisory Group, the PeopleSoft Steering Committee, and the Audit Committee. … Continue reading "Increasing the efficiency and effectiveness of the Disbursement Process at UBC"

April 16, 2006


Implementation and Development of a utility Data Historian

The development and implementation involved a team consisting of key operational staff, management, the university’s IT staff and a local consulting firm. As the project evolved and opportunities for leveraging the technology became evident, research and administrative staff also played a key role in promoting the initiative. Once the project got off the ground, applications … Continue reading "Implementation and Development of a utility Data Historian"

April 16, 2006


Academic Equipment – Life Cycle Replacement Program

The development of the program required extensive assistance from ail levels within the University. Before the project was undertaken, significant meetings were held with key University personnel. The project was initiated with a campus wide inventory requiring the collaboration and support of faculty and staff members. The aim was to compile a complete itemized list … Continue reading "Academic Equipment – Life Cycle Replacement Program"

April 16, 2006


Finance Learning Initiative

The initiative began with four central units (Financial Services, Supply Management Services, Staff & Student Payments and Administrative Information Systems) coming together to provide funding and support. These units freed up operational funds to hire program coordinators and offered their staff members to develop and deliver training. The success of the initiative resulted in expanding … Continue reading "Finance Learning Initiative"

April 16, 2006


Queen’s Contact Centre: A New Way to Connect

The original concept of the Contact Centre was developed by employees in our data management group, and it was members of that group who designed and implemented the knowledgebase. Office of Advancement staff members were encouraged to provide suggestions about features and information to be included. As some of these staff members are Queen’s alumni, … Continue reading "Queen’s Contact Centre: A New Way to Connect"

April 16, 2006


Ryerson University – Financial Services’ Document Management System

The process that led to the implementation of this system began in 1999 when group of individuals representing the owners of the major ERP systems at the university met to investigate the state of the technology and determine if a product was available that would meet the needs of the university. After investigating the technology … Continue reading "Ryerson University – Financial Services’ Document Management System"

April 16, 2006


Automated Purchasing Card Management: Internet Applications for Administration and Control

Senior departmental business officers were surveyed for their input on how to improve the pCard administration program. Their suggestions were essential in creating the initial requirements before beginning the development of the applications. We continually receive and encourage feedback from our departments on improvements and enhancements to the present applications. The formatting of the electronic … Continue reading "Automated Purchasing Card Management: Internet Applications for Administration and Control"

April 16, 2006


WHMIS On-line Training Program

The stakeholders, i.e. a representative from ail bargaining units were brought into the project from the beginning. Together we developed the training program and a few of these individuals became trainers. They received training on adult learning techniques. They were already familiar with the content of the WHMIS program. In order to set it up … Continue reading "WHMIS On-line Training Program"

April 16, 2006


Leveraging Growth and Learning through Shared Resources

The formation of the Shared Resources unit was developed from the leadership of Executive Management and the Directors of both departments. Stakeholders were involved in the development and implementation through the strategic and business planning process that results in achieving strategic objectives and our customer value proposition.   Portability is assured by building the Shared … Continue reading "Leveraging Growth and Learning through Shared Resources"

April 16, 2006


Improving Productivity and Controlling Costs through MRO Inventory Management

From the beginning of this project, the development and implementation teams included procurement and contracts expertise from the Materials Management department, maintenance and operations expertise from the Campus Infrastructure department, and process and program expertise from the University’s systems contracted MRO supplier. This cross-functional team ensured that all points of view were represented, allowing many … Continue reading "Improving Productivity and Controlling Costs through MRO Inventory Management"

April 16, 2006


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