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Redefining Financial Sustainability

Concordia University developed a sustainability policy back in 2015. The policy seeks to integrate four main university pillars of (1) its own operations (2) its research and academic programs (3) its investment approach (4) its funding/financing program. The proposal is with respect to initiatives we have implemented to pillars’ #3 and #4, which in effect redefined how we … Continue reading "Redefining Financial Sustainability"

June 29, 2020

Performance Development Project

In 2020 Trinity Western University (TWU) will complete a multi-year project that redesigned and re-envisioned our staff performance development framework and system.   TWU is post-secondary intuition that is uniquely positioned as a liberal arts university in a competitive job market and needs to attract and retain top employee talent so we can achieve strategic … Continue reading "Performance Development Project"

June 29, 2020

Dalhousie University Built Environment Accessibility Audit Tool

As the third province in Canada, Nova Scotia passed the Accessibility Act in April 2017. Administered by the Minister of Justice, the purpose of the Act is for the entire province to be accessible by 2030. In April 2020, the Nova Scotia Justice Department will prescribed post-secondary institutions as public sector bodies making them legislatively … Continue reading "Dalhousie University Built Environment Accessibility Audit Tool"

June 29, 2020

Planning a Research Trajectory: Strategies for Success

What if every University could set new faculty members up to have successful research trajectories early on in their careers? Starting in 2018, a team within University of Waterloo’s Office of Research set out to do just that.  Rather than continuing to offer piecemeal introductions to the variety of services available, the team members wanted … Continue reading "Planning a Research Trajectory: Strategies for Success"

June 29, 2020

Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University

Over the last several years, the ancillary services group at McMaster University has generated a financial about-face, moving out of deficits and paying off debts while covering all of their own costs, including market-rate rent of approximately $5.5 million yearly, plus utilities and capital costs, as well as making additional annual financial contributions of $3.5 … Continue reading "Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University"

June 29, 2020

Implementation of TEM2 (Chrome River) Expense Reimbursement System

In the spring of 2018, Saskatchewan Polytechnic rolled out a new electronic expense claim system – TEM2 (Chrome River) – that has greatly improved efficiency and user satisfaction. After several years using the suboptimal TEM1 (Travel and Expense Management) for submission of expense claims, Sask Polytech now has a best in-class expense claim system available for its employees. … Continue reading "Implementation of TEM2 (Chrome River) Expense Reimbursement System"

June 29, 2020

Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020

Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec

Building on the expertise it had gradually developed from 2006 onward, the Bureau de projets immobiliers (BDPI) of the Université du Québec formally came into being in 2017 to provide services to the various institutions belonging to the Université du Québec network, as well as other publicly funded organizations operating in the academic sector, which … Continue reading "Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec"

June 29, 2020

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