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Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Ryerson University Departmental Safety Officer Program

In its continuing effort to embed safety into the culture and operation of every academic and non-academic unit on campus, Ryerson University’s Environmental Health and Safety (EHS) department implemented a university-wide system of Departmental Safety Officers (DSOs) and Departmental Safety Committees (DSCs). This innovative program is distinctive in three primary ways: 1) while a handful … Continue reading "Ryerson University Departmental Safety Officer Program"

June 10, 2019


Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising their existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre.  The result is … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019


UBC’s Energy Conservation & Innovation Program

Since 2000 UBC’s energy conservation efforts have continued to be enhanced as the program has adapted with new technologies and data analysis tools.  In 2001, following energy audits of UBC's 100 largest facilities, the university launched the $40 million EcoTrek retrofit program. An energy services contract (ESCO) which guaranteed annual energy savings of $2.6 million. … Continue reading "UBC’s Energy Conservation & Innovation Program"

June 10, 2019


Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group

To manage complex research infrastructure projects effectively, institutions must have adequate structures and functions in place as well as sufficient and appropriate resources. The institution is also encouraged by funding agencies to adopt a risk-based approach for the management of its portfolio of projects. Before 2010, the University of Ottawa (uOttawa) managed its Canada Foundation … Continue reading "Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group"

June 10, 2019


Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising its existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre. … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019


Vertisee: Applying GIS technology for Facilities Services

Simon Fraser University Facilities Services implemented Geographic Information Services (GIS) technology to verify and develop a system to manage information on the 8 underground utilities and infrastructure at its Burnaby campus. The project was initiated in 2012, resulting in a GIS Enterprise system installed in 2018, providing an internal secure service for access to asset … Continue reading "Vertisee: Applying GIS technology for Facilities Services"

June 10, 2019


McGill AXES Progam in Custodial Services

The McGill Building Services unit oversees a team of 176 employees providing custodial services to 50 buildings. As in any large public institution, the unit strives to deliver outstanding services despite intensifying budgetary pressure.  In this complex operational context, data-driven decision making techniques offer a valuable opportunity. The question was: how to implement such a … Continue reading "McGill AXES Progam in Custodial Services"

June 10, 2019


“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management

At Royal Roads University, we are leaders and partners creating an enduring prosperity.  Our teaching and research transforms careers and lives by solving problems and creating opportunities in the world. Positioning for success and ensuring that the organization is fully aligned to achieve its mission, meeting growth and diversification goals, in April 2018 Royal Roads … Continue reading "“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management"

June 10, 2019


Campus Strategic Sustainability Plan

In 2008, environmental sustainability was identified as one of Thompson Rivers University’s (TRU) seven founding values in 2008. To this end, in 2009, the TRU created the Sustainability Office, to ensure that sustainability would be considered in all university planning initiatives.  While significant sustainability work was accomplished between 2009 and 2013, TRU had not yet … Continue reading "Campus Strategic Sustainability Plan"

June 10, 2019


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