Transforming Human Resources: A Holistic Approach to Service
Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"
April 16, 2010
Eco-Energy Retrofit at the University of Ottawa Law building
The University of Ottawa mainstreamed the resource optimization potential to eco-energy retrofits thereafter, opening the way for re-adapting old buildings, which is now part of the new energy initiatives and an environmental commitment at the University of Ottawa. This has been highly applauded and appreciated by the community as everyone feels the University’s decision to … Continue reading "Eco-Energy Retrofit at the University of Ottawa Law building"
April 16, 2010
Recycling and Environmental Group: A Student-operated, Student-funded Campus-wide Recycling Program
In 1999, students of the University of ManKoba voted overwhelmingly in favour of supporting a student-operated recycling program by way of a $2 tuition levy. The levy is collected and administered by the University of Manitoba’s Student’s Union (UMSU) who engages UMREG as an UMSU service. At the same time, external funding and in-kind assistance … Continue reading "Recycling and Environmental Group: A Student-operated, Student-funded Campus-wide Recycling Program"
April 16, 2010
McGill Minis
It is rare that a project includes the involvement of so many different factions of the McGill community. From the development of the initial idea by a McGill alumnus, to the inception of the project at McGill by a Board Member, McGill Minis implicate an increasing number of the community and their stakeholders. Both faculty … Continue reading "McGill Minis"
April 16, 2010
University Manager 2010 Spring
The Future is in the ‘Cards’: Changes in the Credit/Debit Card Environment | FFELP (Federal Family Education Loan Program)
Tags: Ancillary Services, Financial Management, Student Accounts, University Manager
April 16, 2010
University Manager 2010 Winter
A CAUBO Survey of Sustainability, Leadership, Management & Practices in Canadian Universities | Maintaining Strategic Direction through Difficult Economic Times | Highlights of the CAUBO Report: Financial Information of Universities & Colleges (2007-2008)
Tags: Best Practices, Financial Management, Management, Reports, Strategic Planning, Surveys, Sustainability, University Manager
January 16, 2010
Good Ideas Contest
The Good Ideas Contest resulted in the transformation of ideas into concrete changes at the University of Ottawa. Students benefited from the creation of a new orientation week at the starting of the winter semester; water and energy usage from restroom facilities were reduced; a Bike-Share Program was initiated to allow community members to use … Continue reading "Good Ideas Contest"
April 16, 2009
Implementing a Quality Management System in a Post-Secondary Institution
Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"
April 16, 2009
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- Climate Change
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- Contract Negotiations
- Controls
- Coronavirus
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