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MaTÉLUQ, the university web portal for TÉLUQ students

TÉLUQ is an entirely remote university that advocates quality and accessible university-level study. As such, it attracts non-traditional students who can easily access higher studies thanks to the program’s flexible approach, including ongoing registration. TÉLUQ believes in its responsibility to offer its students the best tools for their success. This is why it has recently … Continue reading "MaTÉLUQ, the university web portal for TÉLUQ students"

June 13, 2016

University Manager 2015 Fall

Why Does IT Cost So Much?, Integrated Leadership Development: Working better, together, Review of University Endowment and Pension Funds 2015

Tags: Benchmarking, Collaboration, Information Technology, Investment Committees, Leadership, Management, Organizational Development, Reports, Surveys, Treasury and Investment, University Manager

September 17, 2015

Partnership agreement between the Université du Québec en Outaouais (UQO), the Université du Québec en Abitibi-Témiscamingue (UQAT) and the Université du Québec à Rimouski (UQAR) for maintaining, evolving and developing IT systems.

First and foremost, UQO, UQAT and UQAR sought to share each university’s customized IT systems and equitably pool the organizational resources devoted to maintaining, evolving and developing these IT systems. Collectively, five analysts and five programmers (four at UQO, four at UQAR and two at UQAT) were assigned to the partnership. The agreement also aimed … Continue reading "Partnership agreement between the Université du Québec en Outaouais (UQO), the Université du Québec en Abitibi-Témiscamingue (UQAT) and the Université du Québec à Rimouski (UQAR) for maintaining, evolving and developing IT systems."

April 16, 2015

40,000 users, one unique experience

With over a hundred employees and 460 student employees, Student Life Services (SLS) is one of the UQAM campus’ largest employers, serving over 40,000 students. Such a large service poses some obvious challenges. How can we share an organizational culture when teams are divided into five distinct services that rarely work together and are not … Continue reading "40,000 users, one unique experience"

April 16, 2015

Virage Bleu and Healthy Beverage Choices on Campus: a Comprehensive and Unifying Project

Université de Montreal (UdeM) and its 2 affiliated schools (HEC Montreal and Polytechnique Montreal) decided to undertake the “Virage bleu” upon requests raised by their staff and student bodies, and in keeping with their commitment to sustainable development. Officially launched in March 2013, this initiative was geared toward promoting self-service water fountains as the best … Continue reading "Virage Bleu and Healthy Beverage Choices on Campus: a Comprehensive and Unifying Project"

April 16, 2015

“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015

Thrive Building Positive Mental Health for all at UBC

At the UBC we recognize the need to support mental health across the campus community and the country. Traditionally, universities have focused solely on student mental health; without the inclusion of staff and faculty. At UBC, we are creating an environment that focuses on positive mental health for all members of campus. That is why … Continue reading "Thrive Building Positive Mental Health for all at UBC"

April 16, 2015

Implementing a Quality Management System in a Post-Secondary Institution

Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"

April 16, 2009

Academic Leadership Development Program (ALDP)

The program is targeted at bright academics who have excelled in their field of expertise, and yet have had little or no experience in management techniques, and yet are expected to provide leadership to both academics and administrative staff alike. Historically, many of these individuals have assumed their leadership roles reluctantly, only doing so when … Continue reading "Academic Leadership Development Program (ALDP)"

April 16, 2009

Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services

The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"

April 16, 2009