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Improving Organizational Safety through a Health and Safety Management System

From Wake-up Call to Transformation In the autumn of 2013 the University of Alberta experienced explosions in two labs, each resulting in significant injuries to a graduate student. The explosions represented a wake-up call, confirming that the university was not doing enough to improve its safety culture. After a review of best practices within both … Continue reading "Improving Organizational Safety through a Health and Safety Management System"

January 23, 2018

Partnering for Success – Modernizing Supply Chain Management at Memorial

The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"

January 19, 2018

IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018

Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018

Outsourcing to Create a Streamlined Payment Process

Brock University processed all student refunds, expense reimbursements, supplier invoices and ad hoc payments in house by printing cheques on a daily basis. Processing payments was subject to significant operational risks and was labour intensive. Outsourcing payments to Scotiabank allowed Brock to eliminate dependance on a single check printer and access to the office to ensure … Continue reading "Outsourcing to Create a Streamlined Payment Process"

January 24, 2017

Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment

The Administrative Offices at the Examination Centre building is a perfect illustration of how a single project can address the triple bottom line of sustainability namely: the environment, the social (or human factor) and economic factors. What started out as a forced move for several administrative departments turned out to be a phenomenal opportunity to … Continue reading "Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment"

January 12, 2017

Managing Risk by Building Culture – Operational Excellence

The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"

January 12, 2017

SFU Zero Waste Initiative

In January 2014, SFU launched its Zero Waste initiative, with the aim of diverting 70% of waste from landfill, while doubling the amount recycled or composted. This goal was adopted in the SFU Sustainability Strategic Plan (2013-16) and has strong administrative support. The Zero Waste Initiative has employed infrastructure improvements, cross-departmental governance, a comprehensive communication … Continue reading "SFU Zero Waste Initiative"

June 14, 2016

Emergency Management and Business Continuity as an Institution Priority

This project was undertaken as a result of a January 2013 review of the emergency response plans (ERP) and business continuity plans (BCP) on file which revealed that Jess than 25% of required departments had Emergency Response Plans and less that 5% had Business Continuity Plans. In addition an audit by the Internal Audit department … Continue reading "Emergency Management and Business Continuity as an Institution Priority"

June 14, 2016

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