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McGill AXES Progam in Custodial Services

The McGill Building Services unit oversees a team of 176 employees providing custodial services to 50 buildings. As in any large public institution, the unit strives to deliver outstanding services despite intensifying budgetary pressure.  In this complex operational context, data-driven decision making techniques offer a valuable opportunity. The question was: how to implement such a … Continue reading "McGill AXES Progam in Custodial Services"

June 10, 2019

Breaking silos right from the launch of a strategic planning exercise

“Breaking silos” is often one of the objectives that appear in the strategic plans adopted by universities. At the Université de Sherbrooke (UdeS), “breaking silos” was more of a means of carrying out the strategic planning exercise the new administration launched in September 2017. Working without an external consultant, the president’s team fully appropriated the … Continue reading "Breaking silos right from the launch of a strategic planning exercise"

June 10, 2019

Classroom Technology Modernization Program

The University of Victoria provides approximately 185 general-purpose teaching and learning spaces, including large lecture theatres.  All of these spaces are equipped with audio-visual technologies that enhance teaching and learning.  As technologies continue to evolve, our classrooms must be updated to meet the expectation of a modern teaching and learning environment, empower instructors to focus … Continue reading "Classroom Technology Modernization Program"

January 22, 2018

Partnering for Success – Modernizing Supply Chain Management at Memorial

The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"

January 19, 2018

Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018

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