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Transforming Human Resources: A Holistic Approach to Service

Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"

16 avril 2010


Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion

The business process review team involved a cross-section of the Human Resources team from Faculty Relations, Advisory Services, Pension, Benefits as Process Owners, Client Department Administrator, Technologist from Public Affairs, and external consultant. This team informed and developed what the process should and would look like and the desired results. The cross-section and multi-stakeholder involvement … Continue reading "Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion"

16 avril 2006


Development and Implementation of an Asbestos Management Program

A special Asbestos Management Program Review Committee was established to assist in the development of the program. It included representatives of the Environmental Health and Safety Office, Physical Plant, Information Services & Technology, and all the bargaining units on campus (including the CAW, UM Faculty Association, The Association Of Employees Supporting Education Services and CUPE). … Continue reading "Development and Implementation of an Asbestos Management Program"

16 avril 2004


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