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Outsourcing to Create a Streamlined Payment Process

Brock University processed all student refunds, expense reimbursements, supplier invoices and ad hoc payments in house by printing cheques on a daily basis. Processing payments was subject to significant operational risks and was labour intensive. Outsourcing payments to Scotiabank allowed Brock to eliminate dependance on a single check printer and access to the office to ensure … Continue reading "Outsourcing to Create a Streamlined Payment Process"

January 24, 2017

RU Debt Free Student Financial Literacy Course

Amidst rising education and living costs and an increasingly volatile youth labour market, more and more university students are struggling to manage their finances, restricting their future potential as responsible citizens and labour market contributors. Observing that most students do not come into difficult circumstances through irresponsibility but by low financial literacy and a lack … Continue reading "RU Debt Free Student Financial Literacy Course"

June 13, 2016

University Manager 2015 Summer

2014 NCSE for Canadian Institutions – An Overview, The student payments landscape: a snapshot

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June 17, 2015

University Manager 2010 Spring

The Future is in the ‘Cards’: Changes in the Credit/Debit Card Environment | FFELP (Federal Family Education Loan Program)

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April 16, 2010

NEXUS, changing the administrative culture of an institution through a software implementation project

The project mobilized a large interdisciplinary team of managers, staff and faculty committed to the successful and quick implementation. The governance provided leadership from the top with involvement of the Executive Management Group and the President appointing the VP Finance as project champion. Implementation teams, Team Leads Committee, and a Steering Committee pulled representation from … Continue reading "NEXUS, changing the administrative culture of an institution through a software implementation project"

April 16, 2008

E-Billing and E-Payment of Student Accounts

Prior to embarking on this project, the student body was surveyed via the web; over 400 responses and comments were received. Early in the project, major stakeholders were invited to meet with Student Accounts where the project was described, the communication plan was reviewed and a demonstration of the system was given. Furthermore, the Students’ … Continue reading "E-Billing and E-Payment of Student Accounts"

April 16, 2007

Residence Wireless Network (ResNet)

ResNet was a big project that involved a number of people from several different departments. There was a project team from the department of Computing and Communications (C & C) that worked on planning the network, network design, programming the online Device Authorization Tool, and overseeing the whole project from beginning to end. The C … Continue reading "Residence Wireless Network (ResNet)"

April 16, 2005

On-Line Cash System

Once the need was identified discussions took place between Financial & Registration Services and the IT Services department to determine what the system requirements would be and what business rules would need to be applied. A member of the faculty of the Mathematics/Computer Science department was involved to write the software. In order that the … Continue reading "On-Line Cash System"

April 16, 2004

Saint Mary’s University Student Recruitment Program

The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include: Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, … Continue reading "Saint Mary’s University Student Recruitment Program"

April 16, 2004

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