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Implementation of MS Teams telephony at UNB

The University of New Brunswick migrated its Voice over Internet Protocol (VoIP) telephony services to MS Teams successfully on August 27, 2020. This is the first time MS Teams telephony has been fully deployed at a university in Canada. MS Teams is part of the Microsoft 365 (M365) suite of cloud-based services adopted at UNB … Continue reading "Implementation of MS Teams telephony at UNB"

June 15, 2021

Creating and sharing a convocation experience for family and friends: 360° video and digital download.

Convocation is a great public occasion when a university celebrates its graduates’ accomplishments. It is a commemoration of student’s life at university and an opportunity to share this significant milestone with faculty, peers, family and friends. For eight years, Carleton University’s Teaching and Learning Services has provided a live stream of convocation for guests who … Continue reading "Creating and sharing a convocation experience for family and friends: 360° video and digital download."

June 10, 2019

Establishing Enterprise Project Governance at Queen’s through a Project Portfolio Office

The success of Queen’s five year $30+ Million PeopleSoft project depended on inclusive project governance, agreement on the scope and priorities, and advanced project management. After the project, there were dozens of enterprise-level projects still to be done, but with no governance processes for prioritizing, sequencing or funding them. Most were business initiatives with a … Continue reading "Establishing Enterprise Project Governance at Queen’s through a Project Portfolio Office"

April 16, 2015

The Teaching and Learning Spaces Working Group: An innovative approach to classroom planning and resource management

Tue Teaching and Learning Spaces Working Group (TLSWG) process could be adapted or transferred to other postsecondary institutional settings. Specific features integral to success include: – Shared leadership by co-chairs from academic and operations sides of the institution – A single source of funding paired with a collaborative decision-making body composed of all stakeholders in … Continue reading "The Teaching and Learning Spaces Working Group: An innovative approach to classroom planning and resource management"

April 16, 2014

Saint Mary’s University Student Recruitment Program

The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include: Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, … Continue reading "Saint Mary’s University Student Recruitment Program"

April 16, 2004

Server and Service Account Management (SSAM) System

The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include:Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, University … Continue reading "Server and Service Account Management (SSAM) System"

April 16, 2004

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