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The Pro-Active Management of Air Quality

The results of each survey since 1992 were communicated to both the Operating and Planning departments in the Physical Resources service. An initial Task Force was commissioned which drew from both Operating and Planning groups with the purpose of improving air quality related comfort in the classroom. This Task Force was charged with the objective … Continue reading "The Pro-Active Management of Air Quality"

April 16, 2005


Implementing VOIP at Concordia University

An ongoing consultative process took place with the community throughout the planning, implementation and feedback stages. DP phone coordinators, who act as liaison between IITS and their respective departments, were assigned. Before the project got underway, JJTS reps met with the coordinators to obtain feedback about various features and phones. These same coordinators were given … Continue reading "Implementing VOIP at Concordia University"

April 16, 2004


Faculty of Medicine, Curriculum Information System

The Faculty invested in forming a representative committee of the best Faculty leadership, the best researchers, the best students, and the best business consultation. This group worked with the community constantly for an entire year prior to bringing on delivery resources to qualify the potential value CIS could bring, and its strategic business objectives. Delivery … Continue reading "Faculty of Medicine, Curriculum Information System"

April 16, 2004


Campus Wide Wireless LAN

There was extensive consultation with staff, faculty and students. There were meeting with the campus system administration before embarking on the project to make sure they felt a campus wide network made sense for the University. We also met with The Student Executive team to make sure they understood the project and benefits. The project … Continue reading "Campus Wide Wireless LAN"

April 16, 2004


A Consolidated Billing and Payment Web Service for Students and Departments

The BPR project was the result of negative feedback about bill payment from students through surveys and counter questionnaires. We also heard from parents and staff that the old process of fee payment was time consuming and inconvenient. The BPR team consulted with students and staff during the initial redesign, and concluded that a single … Continue reading "A Consolidated Billing and Payment Web Service for Students and Departments"

April 16, 2004


Creation of a highly efficient response team to address high ROI Workflow solutions across Campus

The end user is a key component of the solution from the project inception, specification gathering, on-site testing of the prototype, to the on-going interaction for the life span of the use of the solution. For each project, a champion is appointed from the client community and the development team. These two individuals are responsible … Continue reading "Creation of a highly efficient response team to address high ROI Workflow solutions across Campus"

April 16, 2004


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