Intercultural Development Staff Training Program (IDSTP)
The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities. The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"
June 10, 2019
Vertisee: Applying GIS technology for Facilities Services
Simon Fraser University Facilities Services implemented Geographic Information Services (GIS) technology to verify and develop a system to manage information on the 8 underground utilities and infrastructure at its Burnaby campus. The project was initiated in 2012, resulting in a GIS Enterprise system installed in 2018, providing an internal secure service for access to asset … Continue reading "Vertisee: Applying GIS technology for Facilities Services"
June 10, 2019
Improving Recycling Behaviours in a University Food Court
In 10 short months, Dining Services improved diversion rates in our food court facility from a dismal 12% in March 2017 to an astounding 90% in December 2017, reaching an achievement of “zero waste” status. (“Zero waste” means 10% or less of waste going to landfill.) Through the implementation of our new, unique recycling stations, realignment of … Continue reading "Improving Recycling Behaviours in a University Food Court"
June 10, 2019
Planning a major infrastructure using a pilot project approach
HEC Montréal is planning to erect a new building in downtown Montréal for the fall of 2021. For this project, it has decided on a new work environment based on an open plan concept, among other details. Given the more traditional layout of the existing facilities, this will be a significant change for the school’s … Continue reading "Planning a major infrastructure using a pilot project approach"
June 10, 2019
Aches, Pains, and Office Strains
Statistics Canada has estimated that 20% of the current Canadian workforce (3.5 million) is 55 or older, with that expected to increase to 25% by 2021. Universities have realized a rapid increase in technology that has changed the way employees and students physically interact with their workspaces. This intersection of demographics and technology has resulted … Continue reading "Aches, Pains, and Office Strains"
January 22, 2018
Partnering for Success – Modernizing Supply Chain Management at Memorial
The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"
January 19, 2018
IT Services Transformation – Review Approach and Outcomes
In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements. A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"
January 15, 2018
Managing campus expansion in an era of climate change
Through ten years of comprehensive climate action, the University of Winnipeg has made quantitative reductions in its greenhouse gas emissions while showing strong leadership and innovation in GHG emission tracking, policy development, management, and reporting. Between 1990 and 2015, absolute campus wide emissions decreased by approximately 32% despite the fact that 38% of currently owned … Continue reading "Managing campus expansion in an era of climate change"
January 25, 2017
University of Victoria Service Excellence Program
In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"
January 25, 2017
Queen’s New (Activity-Based) Budget Model
Queen’s New Budget Model has had a profoundly positive effect on the university. Planning for the new model began in March 2012. Over the following four months, the development of the actual model benefited from a very considerable amount of consultation, and a great deal of hard work by many people. The first fiscal year for which … Continue reading "Queen’s New (Activity-Based) Budget Model"
January 24, 2017
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