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Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC

Previously, the Faculty of Medicine decentralized primary responsibility for finance to units. Each unit had its own administrative staff responsible for budgeting and financial management, who reported directly to the academic head. This structure provided units with control and accountability, but lacked segregation of duties or consistency, and did not give departments access to a … Continue reading "Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC"

June 13, 2016


Envision – Funding Sustainability: How energy management savings fund sustainable initiatives

In 1975 fuelled by rising energy prices and oil shortages the University of Alberta developed a highly successful energy management program. Building on its success, in 2009 the university recognized the potential to reimagine and broaden the impact this program and in 2011 the university launched the expanded next generation – Envision: Intelligent Energy Reduction. … Continue reading "Envision – Funding Sustainability: How energy management savings fund sustainable initiatives"

June 13, 2016


40,000 users, one unique experience

With over a hundred employees and 460 student employees, Student Life Services (SLS) is one of the UQAM campus’ largest employers, serving over 40,000 students. Such a large service poses some obvious challenges. How can we share an organizational culture when teams are divided into five distinct services that rarely work together and are not … Continue reading "40,000 users, one unique experience"

April 16, 2015


Winning Strategies For Managing Medical Leaves – A plan sponsor’s approach to absenteeism and managing medical absences

Managing absenteeism successfully in an era of limited resources and growing work demands necessitated a change in the Human Resources philosophy and organizational culture of StFX University. This presentation outlines the practices being used to support employees requiring medical absences. In strengthening vendor partnerships, promoting utilization of the Employee’s Assistance Program and early support of … Continue reading "Winning Strategies For Managing Medical Leaves – A plan sponsor’s approach to absenteeism and managing medical absences"

April 16, 2015


« 40 000 usagers, une expérience unique. »

Avec une centaine d’employées et employés et 460 étudiantes et étudiants à son emploi, les  Services à la vie étudiante (SVE) sont l’un des plus importants employeur sur le campus de l’UQAM, qui dessert 40 000 étudiantes et étudiants. Un service d’une telle ampleur pose des défis évidents. Comment s’imprégner d’une même culture organisationnelle alors … Continue reading "« 40 000 usagers, une expérience unique. »"

April 16, 2015


Generating a culture of safety within the student body, staff, and faculty at Mount Saint Vincent University

On March 31, 2004, the Westray Bill, Bill C-45, was approved by the federal government and established unprecedented legal responsibilities for employers to ensure the safety of the people performing work in their facility. More importantly, Bill C-45 added section 217.1 to the criminal code of Canada, which read: Everyone who undertakes, or has the … Continue reading "Generating a culture of safety within the student body, staff, and faculty at Mount Saint Vincent University"

April 16, 2015


Memorial’s New Employee Orientation Program

Recognizing the value of orienting new employees into the university’s culture early in their career, Memorial’s Department of Human Resources (HR) developed a comprehensive, multi-component approach to new employee orientation. Through a needs assessment that included focus groups, research and a review of best practices, HR designed an innovative, economically sustainable program that integrates face-to-face … Continue reading "Memorial’s New Employee Orientation Program"

April 16, 2015


Optimisation du processus « Acquérir la documentation »

Les restrictions budgétaires auxquelles font face les universités canadiennes pèsent lourdement sur le financement et l’avenir des bibliothèques universitaires. Cette situation, combinée à l’augmentation fulgurante du coût de la documentation électronique, a amené la bibliothèque de HEC Montréal à faire preuve d’ingéniosité afin de rationaliser ses processus et ainsi se donner les moyens de réaliser … Continue reading "Optimisation du processus « Acquérir la documentation »"

April 16, 2015


Optimization of the document acquisition process

The budget cuts now commonplace in Canadian universities put pressure on funding and the future of university libraries. In combination with the soaring costs of electronic documentation, this situation has forced the HEC Montréal library to be creative in streamlining its processes and adopt the means to fully carry out its mission in this difficult … Continue reading "Optimization of the document acquisition process"

April 16, 2015


“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015


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