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Implementing a Quality Management System in a Post-Secondary Institution

Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"

April 16, 2009


Mcmaster University enhances health of employees through workplace wellness initiatives

McMaster has implemented a comprehensive health promotion program, which research has shown will increase corporate productivity, boost employee morale, enhance job satisfaction, reduce turnover, decrease absences related to illness, improve employee engagement, and decrease spending in health care dollars. McMaster’s approach to workplace wellness incorporates a range of health programs geared towards meeting the University’s … Continue reading "Mcmaster University enhances health of employees through workplace wellness initiatives"

April 16, 2009


Transforming Document Production: Managing Legislation Development & Single-Source Authoring/Multi-channel Publishing

The project has resulted in eliminating much of the stress, chaos, and confusion associated with curriculum/admissions legislation and policy development and the corresponding development of the University calendar and associated communications materials. The reduction in stress, chaos, and confusion has resulted in improved relationships among those involved in the process. Furthermore, relationships have improved due … Continue reading "Transforming Document Production: Managing Legislation Development & Single-Source Authoring/Multi-channel Publishing"

April 16, 2009


Student Sponsorships – Bridging the Gap

The changes to sponsorship program have empowered the student. No longer do sponsored students have to guess about what is and what is not sponsored. They receive email communications when bills are sent to sponsors as well as when the sponsor actually pays. Students and the staff who assist them can go on-line and look … Continue reading "Student Sponsorships – Bridging the Gap"

April 16, 2009


Finance Brown Bag Lunch Series

The project has greatly increased communication between Financial Services and the units. After networking in sessions and discussing issues pertinent to University financial practices, the dialogue between the two groups has increased and become more positive. A greater understanding how each group functions has led to more consideration when working together, resulting in more productive … Continue reading "Finance Brown Bag Lunch Series"

April 16, 2009


Concordia University’s innovative large-scale on-site composting system

Working towards sustainability involves mentality changes, and composting has long been seen as an obscure, low-tech and smelly way of dealing with waste. Concordia’s system is showing that composting can be successfully implemented in an urban setting, and it is our hope that this project will help to change the way our society perceives and … Continue reading "Concordia University’s innovative large-scale on-site composting system"

April 16, 2009


e-Thesis submission

The effect was immediate. Due to the high mobility of students and faculty, there were no more time/space constraints as there are with the .traditional paper-based model. In addition, there was no need for third party involvement via the department. Students realized an instant cost-saving (printing as well as courier costs for those no longer … Continue reading "e-Thesis submission"

April 16, 2009


McGill University Security Services Community Relations Patroller

Unlike other initiatives that involve many stakeholders, the successful implementation of this initiative involved very few people. The position of the Comml!nity Relations Patroller was created from .existing resources and no extra funding was needed. The success of the initiative is a result of the widespread support it has received since its implementation. The McGill … Continue reading "McGill University Security Services Community Relations Patroller"

April 16, 2009


Energy Management Plan – Assessment Tool

The project has identified a formal auditing and verification process for SFU to implement. This process enabled SFU to review, modify and improve the energy program. The energy management program is being reviewed regularly for its activities, process and procedures, and its overall effectiveness in contributing towards the organization’s goals. The formation of the Facilities … Continue reading "Energy Management Plan – Assessment Tool"

April 16, 2009


Project Delivery Manual

Previously a lack of planning resulted into too many changes during the delivery phases of projects. Quality of work, time and cost factors were ail affected and largely uncontrolled. Internally, the lack of integration and coordination resulted in conflicts. The increase in the volume and the complexity of projects compounded issues. Professionals could no longer … Continue reading "Project Delivery Manual"

April 16, 2008


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