Transforming and renewing a facilities resource team in a period of growth
Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"
April 16, 2008
Information system used to track key elements of research administration/funding-named eRSO
With a directive from the RSO management, the System was designed from the ground-up by completely involving the users as the experts in the workflow processes. Using iterative methods (DSDM as mentioned above) and with the assistance of a business analyst, each of the users mapped and modeled their workflow processes. This design process included … Continue reading "Information system used to track key elements of research administration/funding-named eRSO"
April 16, 2006
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