Implementing a Quality Management System in a Post-Secondary Institution
Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"
April 16, 2009
BOMAGOGREEN
The BOMA-GO-GREEN application has provided SFU a formal auditing and verification process to document the existing facility management procedures. This process confirms that SFU manages the buildings in an environmental responsible manner and in particular conforming with the ten requirements requested by BOMA. Also as part of the review, it enables SFU the opportunities to … Continue reading "BOMAGOGREEN"
April 16, 2009
Quality Assurance Applied To Grounds Maintenance
Once we had developed the framework for inspection, we undertook a series of staff consultations. At these meetings, staff provided important input into the tasks that should be inspected and the weighting factors to be used. This collaborative process was essential to the development of an effective inspection program. Staff input changed the proposed program … Continue reading "Quality Assurance Applied To Grounds Maintenance"
April 16, 2008
Implementing FAST WebReq at UNBC
Millennium would periodically come to campus and meet with the clients to ensure their needs were met and the WebReq features could be customized for the campus. The stakeholder input resulted in a web-based application the users/department took ownership of and was designed to fit university requirements. A pilot group was then created to review … Continue reading "Implementing FAST WebReq at UNBC"
April 16, 2008
UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism
Over the last 3 years, there were more than 550 trades people involved in the construction of Ecotrek. Nearly, every person among the 43,000 faculty, staff and students on campus were affected by the retrofit. They looked at energy, at water, sewage, all the utility inputs and outputs of the university. They looked at personal … Continue reading "UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism"
April 16, 2008
Transforming and renewing a facilities resource team in a period of growth
Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"
April 16, 2008
Business Planning Applied to Campus Cleaning Services
Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"
April 16, 2007
Open-Plan Program
The University of Alberta has experienced dramatic growth in recent years. Efficient and responsible spending is critical. University Planners and Project Managers work collaboratively and consultatively with the campus community on all design initiatives, encouraging contemporary design and furniture standards All faculties and departments are involved in the development of the general and detailed space … Continue reading "Open-Plan Program"
April 16, 2007
Every Third Building if Free: UBC Renew
From the initial conception, consensus building and stakeholder buy-in, especially with the academics, has been a priority for UBC Renew. A communications committee was created for this project to work with planners, implementers – including facility, operations management and the stakeholders – to ensure that there was (and is) a steady stream of two-way information … Continue reading "Every Third Building if Free: UBC Renew"
April 16, 2007
Improving Productivity and Controlling Costs through MRO Inventory Management
From the beginning of this project, the development and implementation teams included procurement and contracts expertise from the Materials Management department, maintenance and operations expertise from the Campus Infrastructure department, and process and program expertise from the University’s systems contracted MRO supplier. This cross-functional team ensured that all points of view were represented, allowing many … Continue reading "Improving Productivity and Controlling Costs through MRO Inventory Management"
April 16, 2006
Page 5 of 6
A
C
- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
- more »« less