Search the Knowledge Centre

Found 76 Results

Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020

Building the Smart Campus: CCTV Expansion Program

Beginning in 2014, the University of Calgary Campus Security initiated a project to modernize its Security Operations Centre (SOC) with the goal of increasing campus safety and efficiency.  The initial scope of the project included the replacement of the existing analog cameras and the development of a video management system. This project was a significant … Continue reading "Building the Smart Campus: CCTV Expansion Program"

June 29, 2020

UBC’s Energy Conservation & Innovation Program

Since 2000 UBC’s energy conservation efforts have continued to be enhanced as the program has adapted with new technologies and data analysis tools.  In 2001, following energy audits of UBC's 100 largest facilities, the university launched the $40 million EcoTrek retrofit program. An energy services contract (ESCO) which guaranteed annual energy savings of $2.6 million. … Continue reading "UBC’s Energy Conservation & Innovation Program"

June 10, 2019

Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group

To manage complex research infrastructure projects effectively, institutions must have adequate structures and functions in place as well as sufficient and appropriate resources. The institution is also encouraged by funding agencies to adopt a risk-based approach for the management of its portfolio of projects. Before 2010, the University of Ottawa (uOttawa) managed its Canada Foundation … Continue reading "Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group"

June 10, 2019

Page 2 of 8

A

B

C

D

E

F

G

H

I

L

M

N

O

P

R

S

T

U

W