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Aches, Pains, and Office Strains

Statistics Canada has estimated that 20% of the current Canadian workforce (3.5 million) is 55 or older, with that expected to increase to 25% by 2021. Universities have realized a rapid increase in technology that has changed the way employees and students physically interact with their workspaces.  This intersection of demographics and technology has resulted … Continue reading "Aches, Pains, and Office Strains"

January 22, 2018

Partnering for Success – Modernizing Supply Chain Management at Memorial

The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"

January 19, 2018

IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018

Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)

Using the Lean 6 Sigma continuous improvement approach to boost new UQAC student registration rates. Defining the issue: Due to delays in issuing official admission decisions (acceptance/rejection letters) and in taking follow-up action aimed at converting acceptances into registrations, UQAC was losing students to other universities. Not all accepted applicants go on to register. This … Continue reading "Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)"

February 1, 2017

Online Faculty Career Data Systems

In August 2016, the Office of the Provost – Faculty Affairs with Information Technology Services launched an online Faculty Leaves system that modernizes an existing time-consuming and paper-driven process. Briefly, Carleton’s academics can now create leave applications, review eligibility, and submit applications in an online environment. Applications are then reviewed online by: the Academic Head … Continue reading "Online Faculty Career Data Systems"

January 25, 2017

University Manager 2017 Winter

Currents “both deep and strong:” Change, decision making, and accountability in the contemporary university; Managing change

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January 18, 2017

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