Ryerson University – Financial Services’ Document Management System
The process that led to the implementation of this system began in 1999 when group of individuals representing the owners of the major ERP systems at the university met to investigate the state of the technology and determine if a product was available that would meet the needs of the university. After investigating the technology … Continue reading "Ryerson University – Financial Services’ Document Management System"
16 avril 2006
Competencies Directory
As noted in previous sections, we have involved ail stakeholders, including the staff association, throughout the project and this strategy continues. Communication and participation, critical success factors, as outlined in the project extract and in the project originality features, have definitely been catalysts in affirming commitment from users at ail levels: – Principal and Vice-Principal … Continue reading "Competencies Directory"
16 avril 2006
Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results
The Quality Assurance Program heralded a new attitude toward stakeholder involvement. The initial steps in the program were a baselining initiative and benchmarking with other post-secondary institutions. These first steps allowed us to evaluate the quality, cost and customer/staff satisfaction of cleaning services. Because we had been providing cleaning services for years, our Division assumed … Continue reading "Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results"
16 avril 2006
UBC Custodial Services – Optimizing Quality and Productivity
Throughout the implementation of these initiatives there has been a continuous and constant flow of communication between staff, supervisors and managers. Feedback from staff has been instrumental in the selection of the types of products and equipment required. All products and equipment are brought in on a trial basis before final decisions are made to … Continue reading "UBC Custodial Services – Optimizing Quality and Productivity"
16 avril 2006
University of British Columbia’s Universal Transportation Pass Program (U-Pass)
The success of U-Pass can be attributed in part to its ‘team UBC’ approach. The development, implementation, maintenance and expansion of U-Pass would not be possible without the collaboration of several stakeholders within and beyond the UBC community. In developing the U-Pass, UBC administration, the Alma Mater Society, and TransLink were all involved in negotiating … Continue reading "University of British Columbia’s Universal Transportation Pass Program (U-Pass)"
16 avril 2006
Fully Supported Faculty/Student Teaching and Learning Model
The fully supported faculty/student teaching and learning model is successful as a result of the involvement and commitment of institutional, internal and external stakeholders. Open Learning is a strategic direction of the University of Guelph. In addition, Open Learning seeks to incorporate the other four strategic directions adopted by the University of Guelph in 1995; … Continue reading "Fully Supported Faculty/Student Teaching and Learning Model"
16 avril 2006
GéoIndex : un accès aux données géospaciales de la Bibliothèque de l’Université Laval
Le développement de GéoIndex a nécessité les efforts de coordination de l’équipe du Centre d’information géographique et statistique et la section soutien informatique et administratif de la Bibliothèque de l’Université Laval. Cette étroite et constante collaboration a permis un développement rapide et efficace du produit et ouvert la porte à une collaboration plus fonctionnelle et … Continue reading "GéoIndex : un accès aux données géospaciales de la Bibliothèque de l’Université Laval"
16 avril 2006
Convergences des réseaux
Durant toute la réalisation du projet, l’implication des groupes concernés et de la communauté s’est faite à tous les niveaux hiérarchiques de l’établissement. Grâce à la création de comités de travail et d’un plan de communication détaillé mis en œuvre dès le départ, ces éléments ont permis d’informer sur une base continuelle, la communauté universitaire … Continue reading "Convergences des réseaux"
16 avril 2005
Regionalization of Media Production Services
The willingness of senior administration to support a unique initiative designed to benefit public enterprise was crucial in building the business model. Management representatives from each institution participated in the initial architecture along with their various unions. Management representation is maintained locally at each institution to liaise with MPS as needed. Directly affected employees from … Continue reading "Regionalization of Media Production Services"
16 avril 2005
Staff Incentive and Retention Programs
Both programs were developed by the Food Services Management Team comprised of 7 members. Supervisors work closely with management to keep all associates aware of any changes to existing programs. Communication is key in making all associates aware of the positive results of these programs. These results have impacted the redemption rate in our programs, … Continue reading "Staff Incentive and Retention Programs"
16 avril 2005
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