“McGill Satellite Procurement Operations” – A Customer Centric Approach
McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"
16 avril 2015
Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence
York University recently embarked on an institution wide program review (AAPR) that examined every administrative and academic program. A key requirement was the development of a comprehensive data set to support academic programs. York’s Office of Institutional Planning and Analysis designed and developed the data set under the direction of the AAPR data committee. The … Continue reading "Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence"
16 avril 2015
Bonfire: A new ‘Best Practice’ tool for the Competitive Bid (RFx) Evaluation Process
Ryerson and Laurier worked closely with Bonfire to ensure their system meets the unique requirements of universities while addressing the new BPS procurement directives. Specifically, Bonfire shaped its system to accommodate the varying forms of procurement styles (e.g., contract A/B and the negotiated RFP model) including higher accountability standards for BPS organizations. The company also … Continue reading "Bonfire: A new ‘Best Practice’ tool for the Competitive Bid (RFx) Evaluation Process"
16 avril 2014
RYERSON UNIVERSITY’S FINANCIAL SERVICES CERTIFICATE PROGRAM
There are financial aspects to every department of an academic institution, and postsecondary organizations across Canada are facing increased pressure on their budgets and overall accountability. Yet in many cases, faculty and staff who are responsible for managing or administering budgets and money issues have little financial background, and they report not just a lack … Continue reading "RYERSON UNIVERSITY’S FINANCIAL SERVICES CERTIFICATE PROGRAM"
16 avril 2014
Good Ideas Contest
The Good Ideas Contest resulted in the transformation of ideas into concrete changes at the University of Ottawa. Students benefited from the creation of a new orientation week at the starting of the winter semester; water and energy usage from restroom facilities were reduced; a Bike-Share Program was initiated to allow community members to use … Continue reading "Good Ideas Contest"
16 avril 2009
Implementing a Quality Management System in a Post-Secondary Institution
Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"
16 avril 2009
Academic Leadership Development Program (ALDP)
The program is targeted at bright academics who have excelled in their field of expertise, and yet have had little or no experience in management techniques, and yet are expected to provide leadership to both academics and administrative staff alike. Historically, many of these individuals have assumed their leadership roles reluctantly, only doing so when … Continue reading "Academic Leadership Development Program (ALDP)"
16 avril 2009
Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services
The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"
16 avril 2009
Concordia University’s innovative large-scale on-site composting system
Working towards sustainability involves mentality changes, and composting has long been seen as an obscure, low-tech and smelly way of dealing with waste. Concordia’s system is showing that composting can be successfully implemented in an urban setting, and it is our hope that this project will help to change the way our society perceives and … Continue reading "Concordia University’s innovative large-scale on-site composting system"
16 avril 2009
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