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Ensuring Job Security Through Dining and Janitorial Services Contracts at SFU

Post-secondary institutions have a unique opportunity and responsibility to contribute to the social infrastructure of the communities in which they are imbedded. As Canada’s leading engaged university, SFU undertook an innovative and socially progressive approach to awarding its $15M annual dining services contract with the objective of leveraging its purchasing power to positively impact the … Continue reading "Ensuring Job Security Through Dining and Janitorial Services Contracts at SFU"

January 22, 2018


Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017



Concordia University’s innovative large-scale on-site composting system

Working towards sustainability involves mentality changes, and composting has long been seen as an obscure, low-tech and smelly way of dealing with waste. Concordia’s system is showing that composting can be successfully implemented in an urban setting, and it is our hope that this project will help to change the way our society perceives and … Continue reading "Concordia University’s innovative large-scale on-site composting system"

April 16, 2009


Marketing Meal Plans Effectively in 2007

How were the community and /or the stakeholders involved in the development and implementation? Parents From the first day we were present at the parent’s tent. We informed parents on what their options were on campus, and received thousands of comments on what parents were looking for in a meal plan for their son or … Continue reading "Marketing Meal Plans Effectively in 2007"

April 16, 2008


UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies

Multiple stakeholder involvement is at the heart of SEEDS. In the initial project meetings, the SEEDS Manager works with staff and faculty to carefully clarify the desired outcomes, and to establish solid commitment among the participants. It is vital to ensure that the research or field of study that staff members require fit well with … Continue reading "UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies"

April 16, 2007


Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007


The Laurier One Card It’s All You Really Need

The entire WLU community has been involved with the OneCard program from its very beginnings. Both senior administration at Laurier and the WLU Students’ Union were instrumental in deploying the system and both parties continue to shape the future direction of the program. The administration and Students’ Union each have 50% représentation on the Food … Continue reading "The Laurier One Card It’s All You Really Need"

April 16, 2006


Translating Vision in Action

The scorecard was developed as a direct result of the Vision 2010 Strategic Plan. Producing Vision 2010 involved unprecedented consultation with professors, support staff, students, alumni, donors, community and business members in both Anglophone and Francophone communities. Various consultation tools from discussion papers to pizza parties were used to ensure input from a wide net … Continue reading "Translating Vision in Action"

April 16, 2006


Staff Incentive and Retention Programs

Both programs were developed by the Food Services Management Team comprised of 7 members. Supervisors work closely with management to keep all associates aware of any changes to existing programs. Communication is key in making all associates aware of the positive results of these programs. These results have impacted the redemption rate in our programs, … Continue reading "Staff Incentive and Retention Programs"

April 16, 2005


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