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UBC Indoor Air Quality Program

The implementation of an indoor air quality program at UBC Vancouver campus. The IAQP involves three key components: (1)An Air Filter Preventive Maintenance Process (2)Subject Matter Experts in Air Filtration (both in-house and external) (3)Supply Management The Air Filtration PM Process involves a degree of inspection that drives the scheduled changes of filter changes throughout … Continue reading "UBC Indoor Air Quality Program"

June 10, 2024


Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024


Continuous Improvement Centre of Excellence

In a large and complex organization like UBC, changes — whether planned or unplanned — are constantly happening. The Center of Excellence (CoE) of the Vice-President Finance & Operations (VPFO) Project Management Office (PMO) was created in 2021 to help us navigate these changes. By committing to operational excellence and continuous improvement we can work … Continue reading "Continuous Improvement Centre of Excellence"

June 10, 2024


Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project

The eRAS project is a nationwide collaborative initiative on behalf of the Alliance of Canadian Comprehensive Research Universities (ACCRU), in association with four leading regional PSE procurement collaboratives; BCNET, Share IT, OECM, and ISI. The eRAS project began when ACCRU approached BCNET, requesting collaborative procurement support to address the replacement of a commonly used research … Continue reading "Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project"

June 10, 2024


Digital Research Services: a One-Stop-Shop for Digital Research Support

New digital technologies have profoundly transformed academic research across all disciplines, creating both opportunities and challenges for researchers to turn data into scientific breakthroughs. McGill’s Digital Research Services (DRS) team was formed to create a one-stop-shop to assist researchers in navigating the increasingly complex digital research ecosystem. DRS provides advice and support on three primary … Continue reading "Digital Research Services: a One-Stop-Shop for Digital Research Support"

June 10, 2024


HONK: Mobile Parking App Forwarding the University’s Accessibility, Safety, and Sustainability Goals

In the midst of a global pandemic, and in anticipation of the return of students, faculty, staff and community to the university campus (22,000 students and 8,000 employees), the University of Victoria’s (UVic’s) parking team identified the need to ensure safety and campus accessibility while continuing to advance campus sustainability. Before the pandemic, UVic’s Parking … Continue reading "HONK: Mobile Parking App Forwarding the University’s Accessibility, Safety, and Sustainability Goals"

June 10, 2024


Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria

The Financial Services team at UVic leveraged the pandemic disruption of services and transitioned to a digital based service using an enterprise service management software ticketing system to receive forms and inquires from across campus. So far, over 80,000 tickets have been submitted via the new ticketing system to Research Accounting, Payments and Banking (accounts … Continue reading "Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria"

June 10, 2024


Information Security Compliance Support Program

Higher-education institutions globally are grappling with the ever-present risk of a cybersecurity breach. Ongoing pressure to report on risk and compliance is known to many, but most struggle with how. You may know what controls are required… training, multi-factor authentication, Endpoint Detection and Response (EDR), MFA, self-phishing and vulnerability management to name a few. But … Continue reading "Information Security Compliance Support Program"

June 10, 2024


Strategic Planning and Enterprise Risk Management: Developing an Integrated System

Saskatchewan Polytechnic has developed a process known as Strategic Cascading, which is used to operationalize the strategic plan by translating strategy into action. Enterprise Risk Management (ERM) has been fully integrated into the strategic cascading process. The ERM program provides a structured, consistent, and continuous process to identify and manage risks that could influence the … Continue reading "Strategic Planning and Enterprise Risk Management: Developing an Integrated System"

June 10, 2024


Hélène Desmarais Building: A Stakeholder-Driven Project

When constructing a new building in a historic, urban area — as HEC Montréal did with the Hélène Desmarais Building, inaugurated in September 2023 — buy-in, transparency and social acceptability are a must. Any project involving numerous internal and external stakeholders requires appropriate planning and processes related to change management, sustainable development and communications in … Continue reading "Hélène Desmarais Building: A Stakeholder-Driven Project"

June 10, 2024


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