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Talent Management at Laurier

A new talent management framework designed to enhance organizational effectiveness through integrating Employee Engagement and Experience, Talent Acquisition, and Talent Development was introduced at Laurier. This framework prioritized a positive Employee Experience by fostering a culture of accessibility, equity, and inclusion while employing revised engagement and retention strategies grounded in data-driven insights from an Employee … Continue reading "Talent Management at Laurier"

June 17, 2025

Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference

A joint effort between Wilfrid Laurier University, University of Waterloo, the Canadian University Council of CIOs, and LeanHE Canada, The CANCICM 2024 Conference under the theme of “Empowering Change in Higher Education:  Integrating Innovation, Adaptability, and Continuous Improvement in Higher Education” showcased exceptional contributions to quality and productivity in higher education, highlighted by its keynote … Continue reading "Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference"

June 17, 2025

Office of Quality Initiatives

The Office of Quality Initiatives (OQI) was established at Carleton University in 2005, in response to financial challenges, recognizing the value of embedding quality and continuous improvement within the university. We learned early on that our resourcing was comparatively and consistently lean. Since its inception, OQI has been driving organizational excellence efforts by improving our … Continue reading "Office of Quality Initiatives"

June 17, 2025

Fostering Resilience: McMaster University’s Enterprise Risk Management Program

McMaster University’s Enterprise Risk Management (ERM) program exemplifies a comprehensive and innovative approach to institutional risk management in higher education. By embedding risk practices across all organizational levels, the program fosters a proactive, risk-aware culture that supports operational excellence and resilience at all levels. Its core components include a risk taxonomy, a robust risk assessment … Continue reading "Fostering Resilience: McMaster University’s Enterprise Risk Management Program"

June 17, 2025

The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal

, revolutionized how student groups access and reserve campus spaces at McMaster University. Previously, Conference and Event Services (CES) staff manually handled all booking requests, creating inefficiencies and delays. By leveraging the Infosilem platform and collaborating with campus partners, CES launched an intuitive self-service system to … Continue reading "The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal"

June 17, 2025

YU AURA – York University’s Proprietary Gen AI Platform built in-house as part of our pioneering effort to make York an AI-powered University

The AURA platform at York University represents a groundbreaking initiative to revolutionize the development and deployment of AI solutions in higher education. This project addresses universities’ significant challenges in integrating diverse knowledge sources into AI models while ensuring data security and privacy. AURA offers a secure, scalable, and user-friendly platform that simplifies AI solution development … Continue reading "YU AURA – York University’s Proprietary Gen AI Platform built in-house as part of our pioneering effort to make York an AI-powered University"

June 17, 2025

Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators

Information can be misleading when the wrong data is used to answer a question. Not taking the time to document data architecture, such as process steps and metadata, and gain a broad understanding of important context underlying queries can result in increased data processing costs and risks for the institution. As a response to this, … Continue reading "Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators"

June 17, 2025

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