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CAUBO Partnership with HR Metrics Service

CAUBO knows that members need evidence-based data to support their institutional decision-making. To address this need a partnership agreement has been signed with HR Metrics Service (HRMS) to provide CAUBO members with quality HR benchmarking services. HRMS is a privately owned national benchmarking service with 65 client organizations from a variety of sectors, including several … Continue reading "CAUBO Partnership with HR Metrics Service"

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February 16, 2021



Dalhousie University Built Environment Accessibility Audit Tool

As the third province in Canada, Nova Scotia passed the Accessibility Act in April 2017. Administered by the Minister of Justice, the purpose of the Act is for the entire province to be accessible by 2030. In April 2020, the Nova Scotia Justice Department will prescribed post-secondary institutions as public sector bodies making them legislatively … Continue reading "Dalhousie University Built Environment Accessibility Audit Tool"

June 29, 2020


Communications Calendar

The Communications Calendar is a dynamic tool – a calendar – synchronized with a project management system showing university-wide communication activities by product type (news, social media, events) as well as by university priorities.  The result is a simple but robust strategic planning tool providing the communications team with real-time updates on university activities resulting in communications.   … Continue reading "Communications Calendar"

June 29, 2020


Virtual Desktop Infrastructure

With a desire to provide an efficient desktop service and improve the overall student experience, Saskatchewan Polytechnic invested in Virtual Desktop Infrastructure (VDI) technology. With approximately 3,300 lab computers, supporting 150+ programs a strategic decision was made to shift to desktop virtualization to support the modern learning needs of students and set the foundation for … Continue reading "Virtual Desktop Infrastructure"

June 29, 2020


Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University

Over the last several years, the ancillary services group at McMaster University has generated a financial about-face, moving out of deficits and paying off debts while covering all of their own costs, including market-rate rent of approximately $5.5 million yearly, plus utilities and capital costs, as well as making additional annual financial contributions of $3.5 … Continue reading "Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University"

June 29, 2020


Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020


Trash to Treasure: The evolution of a process for IT collection, reuse, and donation

McMaster’s commitment to reuse and recycle IT waste has diverted well over 250,000 lbs of electronics waste from landfill since 2009 and provided more than 2,000 lbs of refurbished computers to people in need in 2019 alone. In 2009, McMaster began addressing IT waste with a focus on waste stream diversion through recycling and reuse. … Continue reading "Trash to Treasure: The evolution of a process for IT collection, reuse, and donation"

June 29, 2020


Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020


The Analysis, Planning and Budget (APB) Trend Forecast

McGill’s unrestricted revenues and expenses total over $1.8 billion per year (combined), which means that unrestricted revenue or expense activity averages about $5M per day. The Analysis, Planning and Budget (APB) Trend Forecast was introduced in 2018/2019 to provide every Faculty, service, and administrative unit with a customized annual forecast for their area using their … Continue reading "The Analysis, Planning and Budget (APB) Trend Forecast"

June 29, 2020


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