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Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024


Inclusive Physical Space Framework

The Inclusive Physical Space Framework is an open resource document focusing on design principles and strategies to create sustainable, accessible, and wellness-focused physical space on campus. It leverages existing technical standards and the value proposition of the campus community to help design decision-makers identify what is essential to include in a physical building to meet … Continue reading "Inclusive Physical Space Framework"

June 10, 2024


Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria

The Financial Services team at UVic leveraged the pandemic disruption of services and transitioned to a digital based service using an enterprise service management software ticketing system to receive forms and inquires from across campus. So far, over 80,000 tickets have been submitted via the new ticketing system to Research Accounting, Payments and Banking (accounts … Continue reading "Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria"

June 10, 2024


Information Security Compliance Support Program

Higher-education institutions globally are grappling with the ever-present risk of a cybersecurity breach. Ongoing pressure to report on risk and compliance is known to many, but most struggle with how. You may know what controls are required… training, multi-factor authentication, Endpoint Detection and Response (EDR), MFA, self-phishing and vulnerability management to name a few. But … Continue reading "Information Security Compliance Support Program"

June 10, 2024


Roots – Building capacity in B.C’s Food Service Sector to increase the use of local foods

The SFU Roots Program, a comprehensive initiative in British Columbia, aims to fortify the local food system by infusing more plant-based, locally sourced ingredients into food operations. Beyond the confines of SFU, the program extends its impact across the BC public sector. By focusing on skills development, knowledge dissemination, and raising awareness, Roots empowers food … Continue reading "Roots – Building capacity in B.C’s Food Service Sector to increase the use of local foods"

June 10, 2024




Employee E-Bike Loan Program

The University of Victoria is dedicated to supporting and promoting sustainable transportation choices and infrastructure for the campus community, lowering emissions, and supporting healthy communities. The goal of the Employee E-Bike Loan Pilot Program is to further accelerate sustainable transportation options for commuting to campus and across the Greater Victoria area by incentivizing the purchase … Continue reading "Employee E-Bike Loan Program"

May 15, 2023


Digitization of pension plan member records

Pension Services administers the UVic Staff, Combination and Money Purchase pension plans. The primary driver of the timing of this project was the pandemic, however the solution itself was required to meet the department's long term, pre-pandemic need for digital record keeping. The purpose of this project was to digitize plan member files to: Increase responsiveness … Continue reading "Digitization of pension plan member records"

May 15, 2023


Transformational Risk and Assurance Services

The University of British Columbia (UBC) has been on a multi-year and multi-hundred-million-dollar large transformation journey to replace and modernize its Human Resources, Finance, and Student systems and processes to facilitate improved collaboration, innovation, and agility, thereby known as the Integrated Renewal Program (IRP). The Office of Enterprise Risk and Assurance (ERA) has created a … Continue reading "Transformational Risk and Assurance Services"

May 15, 2023


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