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Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020


PowerED™ by Athabasca University – A New Entrepreneurial Unit

Today’s fast-changing business environment demands an increased need for education that offers responsive skill development, so professionals thrive and make an immediate impact in their careers. In 2018, Athabasca University (AU) considered this shift and saw an opportunity to launch an innovative, digital, micro-learning department rooted in three principles, personalized learning that is – just-in-time, … Continue reading "PowerED™ by Athabasca University – A New Entrepreneurial Unit"

June 29, 2020


Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020


The Analysis, Planning and Budget (APB) Trend Forecast

McGill’s unrestricted revenues and expenses total over $1.8 billion per year (combined), which means that unrestricted revenue or expense activity averages about $5M per day. The Analysis, Planning and Budget (APB) Trend Forecast was introduced in 2018/2019 to provide every Faculty, service, and administrative unit with a customized annual forecast for their area using their … Continue reading "The Analysis, Planning and Budget (APB) Trend Forecast"

June 29, 2020







Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group

To manage complex research infrastructure projects effectively, institutions must have adequate structures and functions in place as well as sufficient and appropriate resources. The institution is also encouraged by funding agencies to adopt a risk-based approach for the management of its portfolio of projects. Before 2010, the University of Ottawa (uOttawa) managed its Canada Foundation … Continue reading "Multi-Service Approach to Manage Complex Funding Projects – The Strategic Project Management Group"

June 10, 2019


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