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Engaging Front Line Food Service Staff to Enhance Student Success

With a focus on identifying and supporting students in need, Trent University Food Services leveraged an existing staff training program, the Student Support Certificate, to train front line food service staff in methods to identify students at risk and provide them appropriate referrals and resources.  The Student Support Certificate program was designed as a professional … Continue reading "Engaging Front Line Food Service Staff to Enhance Student Success"

June 29, 2020


Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University

Over the last several years, the ancillary services group at McMaster University has generated a financial about-face, moving out of deficits and paying off debts while covering all of their own costs, including market-rate rent of approximately $5.5 million yearly, plus utilities and capital costs, as well as making additional annual financial contributions of $3.5 … Continue reading "Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University"

June 29, 2020


Trash to Treasure: The evolution of a process for IT collection, reuse, and donation

McMaster’s commitment to reuse and recycle IT waste has diverted well over 250,000 lbs of electronics waste from landfill since 2009 and provided more than 2,000 lbs of refurbished computers to people in need in 2019 alone. In 2009, McMaster began addressing IT waste with a focus on waste stream diversion through recycling and reuse. … Continue reading "Trash to Treasure: The evolution of a process for IT collection, reuse, and donation"

June 29, 2020


Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec

Building on the expertise it had gradually developed from 2006 onward, the Bureau de projets immobiliers (BDPI) of the Université du Québec formally came into being in 2017 to provide services to the various institutions belonging to the Université du Québec network, as well as other publicly funded organizations operating in the academic sector, which … Continue reading "Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec"

June 29, 2020


Improving Recycling Behaviours in a University Food Court

In 10 short months, Dining Services improved diversion rates in our food court facility from a dismal 12% in March 2017 to an astounding 90% in December 2017, reaching an achievement of “zero waste” status. (“Zero waste” means 10% or less of waste going to landfill.) Through the implementation of our new, unique recycling stations, realignment of … Continue reading "Improving Recycling Behaviours in a University Food Court"

June 10, 2019


YU START: York’s Online Transition Program

Responding to the identified need for a more comprehensive, efficient and effective way to enrol, transition and orient incoming students, York University created YU START. Piloted in 2012 and launched in its current form in 2015, YU START is an online transition tool that offers new undergraduate students an Online Enrolment Tutorial, an interactive University … Continue reading "YU START: York’s Online Transition Program"

January 25, 2017


Improving Understandability and Impact: Applying a Well-being Lens to Policies and Procedures

Overview As part of the internationally recognized Healthy Campus Community Initiative at Simon Fraser University, Policy and Processes is one of six identified action areas. Through a partnership between SFU’s Health Promotion team and Associate Registrar, the Well-being through SFU Policy project has engaged diverse campus stakeholders in recognizing and adapting policies, procedures and process … Continue reading "Improving Understandability and Impact: Applying a Well-being Lens to Policies and Procedures"

January 23, 2017


THE SMRT (Sexual Misconduct Response Team): An Innovative Approach to Sexual Violence Response on Campuses

Statistically, it is known that 1 in 4 women will experience sexual misconduct in her lifetime. These experiences can be traumatic for students, impacting their ability to eat, sleep and concentrate. Over time, trauma can have serious long-term, negative effects on a student’s educational experience. A campus environment in which individuals feel comfortable coming forward … Continue reading "THE SMRT (Sexual Misconduct Response Team): An Innovative Approach to Sexual Violence Response on Campuses"

January 16, 2017


Utility Reduction Revolving Fund (URRF) – U of T’s Unique Approach to Implementing a Green Revolving Fund

The Utility Reduction Revolving Fund (URRF) is a unique approach to implementing a green revolving fund. It provides comprehensive funding to facilitate projects that result in reducing the University’s environmental footprint and utilities consumption. The URRF, established in 2012, has been very effective in reducing utilities usage and expenditures. The fund provides comprehensive funding for … Continue reading "Utility Reduction Revolving Fund (URRF) – U of T’s Unique Approach to Implementing a Green Revolving Fund"

January 12, 2017


The SMRT (Sexual Misconduct Response Team): An Innovate Appraoch to Sexual Violence Response on Campuses

Statistically, it is known that 1 in 4 women will experience sexual misconduct in her lifetime. These experiences can be traumatic for students, impacting their ability to eat, sleep and concentrate. Over time, trauma can have serious long-term, negative effects on a student’s educational experience. A campus environment in which individuals feel comfortable coming forward … Continue reading "The SMRT (Sexual Misconduct Response Team): An Innovate Appraoch to Sexual Violence Response on Campuses"

January 12, 2017


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