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Data Informed Wellness Solution

Queen’s University is advancing a sector-leading, data-informed approach to employee wellbeing through its Data Informed Wellness Solutions initiative. Designed to address preventable health conditions and rising absenteeism, this project strengthens a culture of wellbeing while aligning closely with institutional values and operational priorities.  Using integrated data, including annual engagement results, utilization of wellness programs, absenteeism and accommodation … Continue reading "Data Informed Wellness Solution"

June 22, 2026

Strengthening Housing and Ancillary Operations at The University of King’s College: A Digital Modernization Model for Small Universities

Housing, Ancillary Services, Residence Life, and related student support functions at small universities face unique operational challenges. These units are expected to deliver a wide range of services comparable to those at larger institutions, including student housing operations, residence life programming, summer accommodations, conference services, and coordinated student supports. All this while operating with significantly … Continue reading "Strengthening Housing and Ancillary Operations at The University of King’s College: A Digital Modernization Model for Small Universities"

June 22, 2026

Lazaridis School Digital Workflow Project

The Lazaridis School Digital Workflow Project transformed traditional administrative processes by implementing a cloud-based platform, Smartsheet, to replace manual workflows such as email chains and physical paperwork. This initiative empowers staff to design and launch digital workflows without external developers, leveraging familiar spreadsheet logic and intuitive automation tools. A Community of Practice was established to … Continue reading "Lazaridis School Digital Workflow Project"

June 22, 2026

Remote Operations and Control Centre uses proactive monitoring to handle 4,500 annual climate control requests

In 2024, the University of Toronto’s Facilities & Services (F&S) division received over 4,500 space comfort calls reporting that spaces on St. George campus were too hot, cold, humid or dry. With up to 100 calls per day, each requiring an in-person assessment, resolving comfort issues in critical spaces could take over five days. To … Continue reading "Remote Operations and Control Centre uses proactive monitoring to handle 4,500 annual climate control requests"

June 22, 2026

Integrated Faculty Management: ETRACS

Launched in 2018 and now expanding through SFU’s Integrated Faculty Management System (IFMS) program, eTRACS (Enterprise Teaching Research And Collaboration System) has evolved from a point solution into the core platform for managing faculty lifecycle and instructional activity across the institution. Where faculties once relied on disconnected spreadsheets, email threads, and manual reconciliations, eTRACS now … Continue reading "Integrated Faculty Management: ETRACS"

June 22, 2026

Optimizing Graduate Student Support Payment System – Digitization & Automation

The School of Graduate Studies (SGS) has responsibility for processing payments to nearly 6000 graduate students (scholarships, bursaries, research funding, external awards, etc.).  The legacy processes were administered through a complex standalone system that was developed in-house by SGS.  The processes and the tool were in an extremely high-risk position as there was a single … Continue reading "Optimizing Graduate Student Support Payment System – Digitization & Automation"

June 22, 2026

Advancing University Accessibility through the Classroom Pages Project

The Classroom Pages Project advanced equity by providing accessibility information for all bookable classrooms on the university’s website. Classroom pages provide details on accessibility features and barriers, reserved furniture, room layouts, and available classroom technology. Each classroom entry also includes a campus map pinpointing its location and a photo accompanied by descriptive text to support … Continue reading "Advancing University Accessibility through the Classroom Pages Project"

June 22, 2026

Vancouver Island Energy Leadership Conference

In June of 2025, the University of Victoria’s Maintenance & Operations Energy Services team organized and hosted the Vancouver Island Energy Leadership Conference. The vision for this inaugural conference was to bring together people from across Vancouver Island to talk about energy management, facilities management, building science, and decarbonization. The conference was a great success … Continue reading "Vancouver Island Energy Leadership Conference"

June 22, 2026

Project Infinity – Unlocking Restricted Funds

The project aimed to provide faculties with clearer information on the nature and allowable uses of their restricted funds. Many endowments are as old as the University, and details about their spending criteria are often lost due to staff turnover or not passed along to the finance staff in the faculty that is responsible for … Continue reading "Project Infinity – Unlocking Restricted Funds"

June 22, 2026

Building resilient universities: Leading on financial sustainability

Canada relies on its universities to develop talent, strengthen competitiveness and drive economic growth. But growing financial pressures are putting that contribution at risk. A new report from Universities Canada and CAUBO finds that rising costs, growing infrastructure needs and a widening funding gap are placing the university system under increasing strain. A system under … Continue reading "Building resilient universities: Leading on financial sustainability"

Tags: Financial Management, Financial Sustainability, Governance, Government Relations, Infrastructure, Leadership, Strategic Planning

April 27, 2026