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Transformational Risk and Assurance Services

The University of British Columbia (UBC) has been on a multi-year and multi-hundred-million-dollar large transformation journey to replace and modernize its Human Resources, Finance, and Student systems and processes to facilitate improved collaboration, innovation, and agility, thereby known as the Integrated Renewal Program (IRP). The Office of Enterprise Risk and Assurance (ERA) has created a … Continue reading "Transformational Risk and Assurance Services"

May 15, 2023

Tackling Fraud with a Re-engineered Internal Assurance Approach to Enhance Protection of Students’ Interests

In 2021, the University of British Columbia’s Office of Enterprise Risk and Assurance (ERA) performed a fraud risk review engagement for the Vice-President, Students portfolio (VPS) with a trailblazing approach that significantly contributed to strengthening its fraud risk management capabilities at all levels. This game-changing approach involved a coherent collaboration between the Internal Assurance (IA) … Continue reading "Tackling Fraud with a Re-engineered Internal Assurance Approach to Enhance Protection of Students’ Interests"

May 15, 2023

University Systems – Cybersecurity Working Group

The Cybersecurity Working Group (CWG) is a cross-divisional team and approach that enables the University of Victoria to improve cybersecurity –  technology, processes, and practices – through projects and continuous improvement. It’s an example of people and process innovation that overcomes limited resources by changing how we work together and empowering leadership and collaboration at … Continue reading "University Systems – Cybersecurity Working Group"

June 15, 2022

Risk Based Emergency Response

Following the onset of a global pandemic in 2020, Sheridan closed its campuses and retooled over 3,000 courses for over 25,000 students and all student support services for virtual delivery, to comply with provincial directives preventing in-person teaching and learning on postsecondary campuses. To enable business continuity and retain the engagement of students and employees, … Continue reading "Risk Based Emergency Response"

June 15, 2022

Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021

Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020

Building the Smart Campus: CCTV Expansion Program

Beginning in 2014, the University of Calgary Campus Security initiated a project to modernize its Security Operations Centre (SOC) with the goal of increasing campus safety and efficiency.  The initial scope of the project included the replacement of the existing analog cameras and the development of a video management system. This project was a significant … Continue reading "Building the Smart Campus: CCTV Expansion Program"

June 29, 2020

Tri-Agency Transition Resources

Transition to the New Tri-Agency Guide on Financial Administration The Tri-Agencies (CIHR, NSERC, and SSHRC) launched the Tri-Agency Financial Administration initiative in 2017 with a focus on the following three key areas: moving to a more flexible approach to the administration and use of grant funds, bringing significant changes to the Tri-Agency Guide on Financial … Continue reading "Tri-Agency Transition Resources"

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November 22, 2019

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