Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises
At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"
June 29, 2020
In collaboration with the University of Western Ontario Staff Association, supervisors and administrators across campus, Human Resource staff developed and implemented a sustainable, effective and efficient job evaluation system for staff roles supporting student experience, administration and the research enterprise. The work began a number of years ago when discussions with the union representatives identified concerns … Continue reading "Staff Job Design, Evaluation and Compensation"
June 10, 2019
August 14, 2018
June 29, 2018
As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"
January 10, 2018
Tags: Analyse comparative, Benchmarking, Budgets, Comités de placement, Gestion, Gestion universitaire, Investment Committees, Leadership, Management, Modèles, Planification stratégique, Rapports, Reports, Sondages et enquêtes, Strategic Planning, Surveys, Templates, Treasury and Investment, Trésorerie et placement, University Manager
October 31, 2017
The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"
January 12, 2017
A process improvement team consisting of three staff members from Safety & Risk Services at Simon Fraser University examined the Division’s risk assessment and inspections processes using the Lean Six Sigma methodology, The team’s project charter was to reduce the cycle time to conduct, communicate and follow-up with risk assessments and inspections conducted by Safety and Risk … Continue reading "Process Improvement – Risk Assessment and Inspection"
January 12, 2017
One of North America’s largest university web publishing platforms, from marketing campaigns to basic information websites
McGill IT’s Web Management System (WMS) includes McGill’s award-winning homepage and approximately 800 associated websites, representing all faculties and frontline services, the majority of departments, as well as many marketing, informational and interactive sites housed under one central umbrella. By using a centrally-administrated platform with powerful content management and layout tools, we can quickly and efficiently deploy … Continue reading "One of North America’s largest university web publishing platforms, from marketing campaigns to basic information websites"
January 9, 2017
This project was undertaken as a result of a January 2013 review of the emergency response plans (ERP) and business continuity plans (BCP) on file which revealed that Jess than 25% of required departments had Emergency Response Plans and less that 5% had Business Continuity Plans. In addition an audit by the Internal Audit department … Continue reading "Emergency Management and Business Continuity as an Institution Priority"
June 14, 2016
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