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Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators

Information can be misleading when the wrong data is used to answer a question. Not taking the time to document data architecture, such as process steps and metadata, and gain a broad understanding of important context underlying queries can result in increased data processing costs and risks for the institution. As a response to this, … Continue reading "Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators"

June 17, 2025

Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024

Digital Research Services: a One-Stop-Shop for Digital Research Support

New digital technologies have profoundly transformed academic research across all disciplines, creating both opportunities and challenges for researchers to turn data into scientific breakthroughs. McGill’s Digital Research Services (DRS) team was formed to create a one-stop-shop to assist researchers in navigating the increasingly complex digital research ecosystem. DRS provides advice and support on three primary … Continue reading "Digital Research Services: a One-Stop-Shop for Digital Research Support"

June 10, 2024

Information Security Compliance Support Program

Higher-education institutions globally are grappling with the ever-present risk of a cybersecurity breach. Ongoing pressure to report on risk and compliance is known to many, but most struggle with how. You may know what controls are required… training, multi-factor authentication, Endpoint Detection and Response (EDR), MFA, self-phishing and vulnerability management to name a few. But … Continue reading "Information Security Compliance Support Program"

June 10, 2024

Digitization of pension plan member records

Pension Services administers the UVic Staff, Combination and Money Purchase pension plans. The primary driver of the timing of this project was the pandemic, however the solution itself was required to meet the department's long term, pre-pandemic need for digital record keeping. The purpose of this project was to digitize plan member files to: Increase responsiveness … Continue reading "Digitization of pension plan member records"

May 15, 2023

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