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Holistic Campus Security Strategies – Keeping our Campuses Safe, Together

At the University of Alberta (U of A), we have five (5) separate campus locations, four (4) of which are located in Edmonton, Alberta and one (1) located in Camrose, Alberta. With more than 44, 000 students and 13,000 staff shaping the U of A, we rank among the top 5 universities in Canada. In … Continue reading "Holistic Campus Security Strategies – Keeping our Campuses Safe, Together"

June 17, 2025


Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference

A joint effort between Wilfrid Laurier University, University of Waterloo, the Canadian University Council of CIOs, and LeanHE Canada, The CANCICM 2024 Conference under the theme of “Empowering Change in Higher Education:  Integrating Innovation, Adaptability, and Continuous Improvement in Higher Education” showcased exceptional contributions to quality and productivity in higher education, highlighted by its keynote … Continue reading "Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference"

June 17, 2025


Office of Quality Initiatives

The Office of Quality Initiatives (OQI) was established at Carleton University in 2005, in response to financial challenges, recognizing the value of embedding quality and continuous improvement within the university. We learned early on that our resourcing was comparatively and consistently lean. Since its inception, OQI has been driving organizational excellence efforts by improving our … Continue reading "Office of Quality Initiatives"

June 17, 2025


Fostering Resilience: McMaster University’s Enterprise Risk Management Program

McMaster University’s Enterprise Risk Management (ERM) program exemplifies a comprehensive and innovative approach to institutional risk management in higher education. By embedding risk practices across all organizational levels, the program fosters a proactive, risk-aware culture that supports operational excellence and resilience at all levels. Its core components include a risk taxonomy, a robust risk assessment … Continue reading "Fostering Resilience: McMaster University’s Enterprise Risk Management Program"

June 17, 2025


The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal

, revolutionized how student groups access and reserve campus spaces at McMaster University. Previously, Conference and Event Services (CES) staff manually handled all booking requests, creating inefficiencies and delays. By leveraging the Infosilem platform and collaborating with campus partners, CES launched an intuitive self-service system to … Continue reading "The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal"

June 17, 2025


Grand défi ULaval: Nurturing the well-being of our community

An initiative to foster a sense of balance, developed by, for and with administrative and academic staff at Université Laval, in collaboration with Mon équilibre ULaval and the Grand Défi Entreprise. The Grand défi ULaval is an initiative championed by the Office of the Vice Rector, Human Resources and Finance, the purpose of which is … Continue reading "Grand défi ULaval: Nurturing the well-being of our community"

June 17, 2025


Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024


Continuous Improvement Centre of Excellence

In a large and complex organization like UBC, changes — whether planned or unplanned — are constantly happening. The Center of Excellence (CoE) of the Vice-President Finance & Operations (VPFO) Project Management Office (PMO) was created in 2021 to help us navigate these changes. By committing to operational excellence and continuous improvement we can work … Continue reading "Continuous Improvement Centre of Excellence"

June 10, 2024


A modular approach to multi-disciplinary high intensity laboratories

McGill, a research-intensive University, must aim to support the University’s research mission by offering cutting-edge laboratories. Consequently, planning for high-intensity research laboratories plays an important role in the campus’ growth while presenting the greatest infrastructure challenge, given the high construction cost and limited compatibility with the adaptive reuse of existing buildings. In McGill’s 2019 Master … Continue reading "A modular approach to multi-disciplinary high intensity laboratories"

June 10, 2024


Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project

The eRAS project is a nationwide collaborative initiative on behalf of the Alliance of Canadian Comprehensive Research Universities (ACCRU), in association with four leading regional PSE procurement collaboratives; BCNET, Share IT, OECM, and ISI. The eRAS project began when ACCRU approached BCNET, requesting collaborative procurement support to address the replacement of a commonly used research … Continue reading "Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project"

June 10, 2024


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