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International conference on online education & Francophone digital education trophies

After signing a partnership agreement with the École supérieure de l’éducation nationale, de l’enseignement supérieur et de la recherche [ESENESR] (National College for Education Management, Higher Education and Research), TÉLUQ University undertook to organize a joint event, which resulted in an international conference on online education (Colloque international e-éducation) that was held November 7–10, 2016. … Continue reading "International conference on online education & Francophone digital education trophies"

January 26, 2018

IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018

Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018

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