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Reducing Waste, One Plate at a Time.

#IamReusable Developed in 2011 to reduce paper plates, coffee cups and plastic cutlery from landfills.  Customers pay a one-time $5 fee to join the program to re-use a  “green container” for meals. Expanded to include refillable coffee mugs and water bottles.  Now part of Fill it Forward usage tracking for water giving projects. In 2019 expanded again … Continue reading "Reducing Waste, One Plate at a Time."

June 15, 2022


One stop student experience using proactive technologies

University of Calgary Libraries and Cultural Resources implemented proactive chat in December 2018, and chat reference queries tripled overnight.  Students embraced the easy to use “Ask me” bubble which appeared on all library webpages after 20 seconds.  Students did not have to hunt for a link or leave their study space, where ever they were … Continue reading "One stop student experience using proactive technologies"

June 15, 2022


University Systems – Cybersecurity Working Group

The Cybersecurity Working Group (CWG) is a cross-divisional team and approach that enables the University of Victoria to improve cybersecurity –  technology, processes, and practices – through projects and continuous improvement. It’s an example of people and process innovation that overcomes limited resources by changing how we work together and empowering leadership and collaboration at … Continue reading "University Systems – Cybersecurity Working Group"

June 15, 2022


File Cabinets for Sale: All-Electronic Student Record System

The Université de Montréal (UdeM) has initiated a project to modernize student record management. Previously, there were multiple documents on file for every student, spread out across different physical and electronic locations. UdeM therefore decided to create a single electronic student record (Dossier Étudiant Électronique Unique or DÉÉU) to cover everything from admissions to archives. … Continue reading "File Cabinets for Sale: All-Electronic Student Record System"

June 15, 2022


Revamp of the Espace recherche + création Portal at the Université du Québec: An Invaluable Tool for Developing Research Opportunities

The Espace recherche + création (ERC) portal (https://erc.uquebec.ca/) was initially developed by the Université du Québec (UQ) in 2004 to share funding and award opportunities (grants, fellowships, etc.) with researchers working within the UQ network. A technological overhaul of this highly useful resource was required to address emerging needs and better meet the expectations of the research … Continue reading "Revamp of the Espace recherche + création Portal at the Université du Québec: An Invaluable Tool for Developing Research Opportunities"

June 15, 2022



Changing the Procure to Pay University Landscape

When Queen’s Strategic Procurement Services (SPS) implemented a complete end-to-end Procure-to-Pay (P2P) solution in May 2017, little did they know that it would pave the way for a seamless and agile transition to remote working.  Leveraging the improvements and changes made to both systems and processes, SPS was able to immediately pivot to processing all … Continue reading "Changing the Procure to Pay University Landscape"

June 15, 2021





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