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Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results

The Quality Assurance Program heralded a new attitude toward stakeholder involvement. The initial steps in the program were a baselining initiative and benchmarking with other post-secondary institutions. These first steps allowed us to evaluate the quality, cost and customer/staff satisfaction of cleaning services. Because we had been providing cleaning services for years, our Division assumed … Continue reading "Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results"

April 16, 2006




Benefits Driven Procurement Through Strategic Alliances!

The private sector model was used as the springboard to establish this program at UVic. Suppliers and Distributors are supported extensively by manufacturers through marketing support (funds), volume rebates, sponsorships based on sales volumes, product samples, contests, etc. It is common practice that the larger manufacturers and suppliers support their customers through their marketing resources … Continue reading "Benefits Driven Procurement Through Strategic Alliances!"

April 16, 2004


Meeting the Fiscal Challenge: The Achievements of the University of Alberta in Cost Containment and Revenue Enhancement

The entire university community had the opportunity to participate in this exercise, as well as individuals outside the university through the expert panel process. The Funding Solutions Task Force met with representatives of every portfolio as well as representatives from both the staff and student associations. Mechanisms were also put in place through the Faculties … Continue reading "Meeting the Fiscal Challenge: The Achievements of the University of Alberta in Cost Containment and Revenue Enhancement"

April 16, 2004


Applying Activity Based Costing to Supply Chain Management in a University Context

As this is a management decision support tool, the focus has been internal to the Materials Management area. However, University of Calgary Information Technology (UCIT) has had a relatively large stake in the enhancement of the ABC model. The development of the model fit with their application of Cognos data mining tools to support institutional … Continue reading "Applying Activity Based Costing to Supply Chain Management in a University Context"

April 16, 2004


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