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Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University

Over the last several years, the ancillary services group at McMaster University has generated a financial about-face, moving out of deficits and paying off debts while covering all of their own costs, including market-rate rent of approximately $5.5 million yearly, plus utilities and capital costs, as well as making additional annual financial contributions of $3.5 … Continue reading "Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University"

June 29, 2020

Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020

Trash to Treasure: The evolution of a process for IT collection, reuse, and donation

McMaster’s commitment to reuse and recycle IT waste has diverted well over 250,000 lbs of electronics waste from landfill since 2009 and provided more than 2,000 lbs of refurbished computers to people in need in 2019 alone. In 2009, McMaster began addressing IT waste with a focus on waste stream diversion through recycling and reuse. … Continue reading "Trash to Treasure: The evolution of a process for IT collection, reuse, and donation"

June 29, 2020

Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020

The Analysis, Planning and Budget (APB) Trend Forecast

McGill’s unrestricted revenues and expenses total over $1.8 billion per year (combined), which means that unrestricted revenue or expense activity averages about $5M per day. The Analysis, Planning and Budget (APB) Trend Forecast was introduced in 2018/2019 to provide every Faculty, service, and administrative unit with a customized annual forecast for their area using their … Continue reading "The Analysis, Planning and Budget (APB) Trend Forecast"

June 29, 2020

Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec

Building on the expertise it had gradually developed from 2006 onward, the Bureau de projets immobiliers (BDPI) of the Université du Québec formally came into being in 2017 to provide services to the various institutions belonging to the Université du Québec network, as well as other publicly funded organizations operating in the academic sector, which … Continue reading "Université du Québec’s Bureau de projets immobiliers: Providing Affordable, Expert Consulting Services to Support High-Quality Real Estate Projects Across Québec"

June 29, 2020

Tri-Agency Transition Resources

Transition to the New Tri-Agency Guide on Financial Administration The Tri-Agencies (CIHR, NSERC, and SSHRC) launched the Tri-Agency Financial Administration initiative in 2017 with a focus on the following three key areas: moving to a more flexible approach to the administration and use of grant funds, bringing significant changes to the Tri-Agency Guide on Financial … Continue reading "Tri-Agency Transition Resources"

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November 22, 2019

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