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Central Receiving and Mail Services Track and Trace System

The WITS Track & Trace system was first initiated through collaborative meetings with Shipping & Receiving, Mail Services and Information Technology Services (ITS) staff to develop a better receiving process to record incoming shipments and log their final delivery location in order to reduce the frequency of misdirected/missing shipments. Once the staff realized how efficient … Continue reading "Central Receiving and Mail Services Track and Trace System"

April 16, 2008

Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008

Open-Plan Program

The University of Alberta has experienced dramatic growth in recent years. Efficient and responsible spending is critical. University Planners and Project Managers work collaboratively and consultatively with the campus community on all design initiatives, encouraging contemporary design and furniture standards All faculties and departments are involved in the development of the general and detailed space … Continue reading "Open-Plan Program"

April 16, 2007

Every Third Building if Free: UBC Renew

From the initial conception, consensus building and stakeholder buy-in, especially with the academics, has been a priority for UBC Renew. A communications committee was created for this project to work with planners, implementers – including facility, operations management and the stakeholders – to ensure that there was (and is) a steady stream of two-way information … Continue reading "Every Third Building if Free: UBC Renew"

April 16, 2007

Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007

Leveraging Growth and Learning through Shared Resources

The formation of the Shared Resources unit was developed from the leadership of Executive Management and the Directors of both departments. Stakeholders were involved in the development and implementation through the strategic and business planning process that results in achieving strategic objectives and our customer value proposition.   Portability is assured by building the Shared … Continue reading "Leveraging Growth and Learning through Shared Resources"

April 16, 2006

Partnering to Project Success

“Partnering” as an approach to the design and construction of major capital projects, means steady involvement for the projects numerous Stakeholder Groups. The task of the Design Team is to translate the User requirements and aspirations into a building to support the intended functions. This cannot be accomplished without extensive involvement of Stakeholders. Indeed our … Continue reading "Partnering to Project Success"

April 16, 2005

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