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Central Receiving and Mail Services Track and Trace System

The WITS Track & Trace system was first initiated through collaborative meetings with Shipping & Receiving, Mail Services and Information Technology Services (ITS) staff to develop a better receiving process to record incoming shipments and log their final delivery location in order to reduce the frequency of misdirected/missing shipments. Once the staff realized how efficient … Continue reading "Central Receiving and Mail Services Track and Trace System"

April 16, 2008


Implementing FAST WebReq at UNBC

Millennium would periodically come to campus and meet with the clients to ensure their needs were met and the WebReq features could be customized for the campus. The stakeholder input resulted in a web-based application the users/department took ownership of and was designed to fit university requirements. A pilot group was then created to review … Continue reading "Implementing FAST WebReq at UNBC"

April 16, 2008


UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism

Over the last 3 years, there were more than 550 trades people involved in the construction of Ecotrek. Nearly, every person among the 43,000 faculty, staff and students on campus were affected by the retrofit. They looked at energy, at water, sewage, all the utility inputs and outputs of the university. They looked at personal … Continue reading "UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism"

April 16, 2008


University public relations initiative for fire safety on campus

The kiosk theme was a collaborative effort involving University of Toronto Fire Prevention Staff, Toronto Fire Services, and the graphic design studio. The premise was to show partnership in safety and convey a campus environment where students can feel safe. Several preliminary draft ideas were circulated to different stakeholder offices on campus (Student Affairs, Health … Continue reading "University public relations initiative for fire safety on campus"

April 16, 2008


NEXUS, changing the administrative culture of an institution through a software implementation project

The project mobilized a large interdisciplinary team of managers, staff and faculty committed to the successful and quick implementation. The governance provided leadership from the top with involvement of the Executive Management Group and the President appointing the VP Finance as project champion. Implementation teams, Team Leads Committee, and a Steering Committee pulled representation from … Continue reading "NEXUS, changing the administrative culture of an institution through a software implementation project"

April 16, 2008


Focusing the Risk Management Program

The advances in our risk management program have been achieved only through extensive consultation with our faculties and services. We have regular meetings with our researchers, academics, and operational staffs. These meetings have served to transfer specific knowledge and training on risk management to the front line users, but also to keep the Office of … Continue reading "Focusing the Risk Management Program"

April 16, 2008


Marketing Meal Plans Effectively in 2007

How were the community and /or the stakeholders involved in the development and implementation? Parents From the first day we were present at the parent’s tent. We informed parents on what their options were on campus, and received thousands of comments on what parents were looking for in a meal plan for their son or … Continue reading "Marketing Meal Plans Effectively in 2007"

April 16, 2008


Sustainable Daily Use Cleaning Products

The custodial management group is always pursuing cleaning products that are more effective but safe to use. Product testing and evaluation has been an ongoing practice for over a decade. Vendors have claimed products are “green” and will improve performance but many have not lived up to the promises. The custodial staff, as our custom, … Continue reading "Sustainable Daily Use Cleaning Products"

April 16, 2008


Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008


The Paperless Office: Putting Students Online no In Line

While the technical development and implementation of SATS was accomplished by IT personnel, ail staff In the Office of the Registrar at U of T Mississauga played a major role in the project – presenting ideas, giving feedback, and helping to create the processes which would enhance student services. AH staff share a sense of … Continue reading "The Paperless Office: Putting Students Online no In Line"

April 16, 2007


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