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Free Cooling of Data Centers in Northern Climates

The University of Northern British Columbia is located on the traditional territory of the Lheidli T’enneh in a community now commonly identified as Prince George. This picturesque setting at the confluence of the Nechako and Fraser Rivers is a place known for its short hot summers and long cold winters; a climate that lends itself … Continue reading "Free Cooling of Data Centers in Northern Climates"

June 15, 2021


UVic’s Shared Resources Program

The Shared Resources program was developed to redeploy UVic employees on temporary layoff due to COVID-19 and to provide a mechanism for UVic departments to share capacity among staff based on increased or decreased workloads. UVic’s response to COVID-19, as with most universities, created a surge in demand for services in some departments, and a lack of … Continue reading "UVic’s Shared Resources Program"

June 15, 2021


Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020


Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020






Ryerson University Departmental Safety Officer Program

In its continuing effort to embed safety into the culture and operation of every academic and non-academic unit on campus, Ryerson University’s Environmental Health and Safety (EHS) department implemented a university-wide system of Departmental Safety Officers (DSOs) and Departmental Safety Committees (DSCs). This innovative program is distinctive in three primary ways: 1) while a handful … Continue reading "Ryerson University Departmental Safety Officer Program"

June 10, 2019


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