Search the Knowledge Centre

Found 38 Results

Winning Strategies For Managing Medical Leaves – A plan sponsor’s approach to absenteeism and managing medical absences

Managing absenteeism successfully in an era of limited resources and growing work demands necessitated a change in the Human Resources philosophy and organizational culture of StFX University. This presentation outlines the practices being used to support employees requiring medical absences. In strengthening vendor partnerships, promoting utilization of the Employee’s Assistance Program and early support of … Continue reading "Winning Strategies For Managing Medical Leaves – A plan sponsor’s approach to absenteeism and managing medical absences"

April 16, 2015


Memorial’s New Employee Orientation Program

Recognizing the value of orienting new employees into the university’s culture early in their career, Memorial’s Department of Human Resources (HR) developed a comprehensive, multi-component approach to new employee orientation. Through a needs assessment that included focus groups, research and a review of best practices, HR designed an innovative, economically sustainable program that integrates face-to-face … Continue reading "Memorial’s New Employee Orientation Program"

April 16, 2015


Optimization of the document acquisition process

The budget cuts now commonplace in Canadian universities put pressure on funding and the future of university libraries. In combination with the soaring costs of electronic documentation, this situation has forced the HEC Montréal library to be creative in streamlining its processes and adopt the means to fully carry out its mission in this difficult … Continue reading "Optimization of the document acquisition process"

April 16, 2015


Transforming Human Resources: A Holistic Approach to Service

Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"

April 16, 2010


Implementing a Quality Management System in a Post-Secondary Institution

Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"

April 16, 2009


Mcmaster University enhances health of employees through workplace wellness initiatives

McMaster has implemented a comprehensive health promotion program, which research has shown will increase corporate productivity, boost employee morale, enhance job satisfaction, reduce turnover, decrease absences related to illness, improve employee engagement, and decrease spending in health care dollars. McMaster’s approach to workplace wellness incorporates a range of health programs geared towards meeting the University’s … Continue reading "Mcmaster University enhances health of employees through workplace wellness initiatives"

April 16, 2009


Meet Memorial 2008

The Meet Memorial experience was indeed transformative. It added a measure of welcome, pride, understanding, energy and teamwork generally reserved for department openings and special functions. It was as if those on the inside were worth the effort generally reserved for ‘company.’ Some participant comments included: – “Very successful, great initiative” – “Very helpful to … Continue reading "Meet Memorial 2008"

April 16, 2009


Learning & Leading through Community Service: Reaching out to the Community in Leadership

UBC’s vision states: “The University of British Columbia, aspiring to be one of the world’s best universities, will prepare students to become exceptional global citizens, promote the values of a civil and sustainable society, and conduct outstanding research to serve the people of British Columbia, Canada, and the world.” CLI-LP directly contributes to a staff … Continue reading "Learning & Leading through Community Service: Reaching out to the Community in Leadership"

April 16, 2009


Implementing FAST WebReq at UNBC

Millennium would periodically come to campus and meet with the clients to ensure their needs were met and the WebReq features could be customized for the campus. The stakeholder input resulted in a web-based application the users/department took ownership of and was designed to fit university requirements. A pilot group was then created to review … Continue reading "Implementing FAST WebReq at UNBC"

April 16, 2008


Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008


Page 3 of 4