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“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management

At Royal Roads University, we are leaders and partners creating an enduring prosperity.  Our teaching and research transforms careers and lives by solving problems and creating opportunities in the world. Positioning for success and ensuring that the organization is fully aligned to achieve its mission, meeting growth and diversification goals, in April 2018 Royal Roads … Continue reading "“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management"

June 10, 2019

University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017

Facilities & Services (F&S) Invoice Workflow Project

he Facilities and Services Invoice Workflow initiative is transformative in many respects. The workflow software automates the department’s invoice payment process (25,000 invoices per year) and significantly increases productivity for over one hundred staff members located across the university. The system actively manages the invoice approval and processing cycle and reduces risk to the department … Continue reading "Facilities & Services (F&S) Invoice Workflow Project"

June 14, 2016

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