Finance-2-Go: Transforming Financial Transactions in the Faculty of Health Sciences at McMaster University
The Finance leaders within the Faculty of Health Sciences (FHS) at McMaster University noticed that financial transactions such as travel and expense claims followed a troubling pattern. Individuals entering financial information with a high transaction volume had a low error rate and those with a low volume had both a higher error rate and a … Continue reading "Finance-2-Go: Transforming Financial Transactions in the Faculty of Health Sciences at McMaster University"
May 15, 2023
Implementation of TEM2 (Chrome River) Expense Reimbursement System
In the spring of 2018, Saskatchewan Polytechnic rolled out a new electronic expense claim system – TEM2 (Chrome River) – that has greatly improved efficiency and user satisfaction. After several years using the suboptimal TEM1 (Travel and Expense Management) for submission of expense claims, Sask Polytech now has a best in-class expense claim system available for its employees. … Continue reading "Implementation of TEM2 (Chrome River) Expense Reimbursement System"
June 29, 2020
University of Victoria Service Excellence Program
In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"
January 25, 2017
Outsourcing to Create a Streamlined Payment Process
Brock University processed all student refunds, expense reimbursements, supplier invoices and ad hoc payments in house by printing cheques on a daily basis. Processing payments was subject to significant operational risks and was labour intensive. Outsourcing payments to Scotiabank allowed Brock to eliminate dependance on a single check printer and access to the office to ensure … Continue reading "Outsourcing to Create a Streamlined Payment Process"
January 24, 2017
Increasing the efficiency and effectiveness of the Disbursement Process at UBC
The project was developed and implemented through close consultation with a number of stakeholders from the UBC campus community, including the BPR (Business Process Re-Engineering) team, the Finance Educational Advisory Committee, the CFBA (Committee of Faculty Business Administrators) group, the Travel Committee, the PeopleSoft FMS Advisory Group, the PeopleSoft Steering Committee, and the Audit Committee. … Continue reading "Increasing the efficiency and effectiveness of the Disbursement Process at UBC"
April 16, 2006
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