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NEXUS, changing the administrative culture of an institution through a software implementation project

The project mobilized a large interdisciplinary team of managers, staff and faculty committed to the successful and quick implementation. The governance provided leadership from the top with involvement of the Executive Management Group and the President appointing the VP Finance as project champion. Implementation teams, Team Leads Committee, and a Steering Committee pulled representation from … Continue reading "NEXUS, changing the administrative culture of an institution through a software implementation project"

April 16, 2008


Marketing Meal Plans Effectively in 2007

How were the community and /or the stakeholders involved in the development and implementation? Parents From the first day we were present at the parent’s tent. We informed parents on what their options were on campus, and received thousands of comments on what parents were looking for in a meal plan for their son or … Continue reading "Marketing Meal Plans Effectively in 2007"

April 16, 2008


Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008


The Paperless Office: Putting Students Online no In Line

While the technical development and implementation of SATS was accomplished by IT personnel, ail staff In the Office of the Registrar at U of T Mississauga played a major role in the project – presenting ideas, giving feedback, and helping to create the processes which would enhance student services. AH staff share a sense of … Continue reading "The Paperless Office: Putting Students Online no In Line"

April 16, 2007


A New Tuition Model for Graduate Students

Since the new tuition model was intended to lead to changes in thinking and behaviour on the part of students and faculty, it was essential to its success that we have wide-ranging support before its implementation. Discussions and consultations were held at several levels in the development of the new model (see enclosed “Tuition Proposal … Continue reading "A New Tuition Model for Graduate Students"

April 16, 2007


Every Third Building if Free: UBC Renew

From the initial conception, consensus building and stakeholder buy-in, especially with the academics, has been a priority for UBC Renew. A communications committee was created for this project to work with planners, implementers – including facility, operations management and the stakeholders – to ensure that there was (and is) a steady stream of two-way information … Continue reading "Every Third Building if Free: UBC Renew"

April 16, 2007


Supervisory Skills Development Program, Memorial University of Newfoundland

Participants and their supervisors were consulted on content for the pilot project, which took place in 2005-2006. Their feedback was instrumental in the program design. Following the pilot program, a comprehensive evaluation followed by a focus group was held to determine how the program could be improved. It was from these discussions that two additional … Continue reading "Supervisory Skills Development Program, Memorial University of Newfoundland"

April 16, 2007


Academic Equipment – Life Cycle Replacement Program

The development of the program required extensive assistance from ail levels within the University. Before the project was undertaken, significant meetings were held with key University personnel. The project was initiated with a campus wide inventory requiring the collaboration and support of faculty and staff members. The aim was to compile a complete itemized list … Continue reading "Academic Equipment – Life Cycle Replacement Program"

April 16, 2006


Finance Learning Initiative

The initiative began with four central units (Financial Services, Supply Management Services, Staff & Student Payments and Administrative Information Systems) coming together to provide funding and support. These units freed up operational funds to hire program coordinators and offered their staff members to develop and deliver training. The success of the initiative resulted in expanding … Continue reading "Finance Learning Initiative"

April 16, 2006


Automating the Risk Self-Assessment Process Using a Website Interface

By its nature, the methodology involves obtaining self-assessments from all administrative and academic department heads. In addition, senior management and other key stakeholders that included amongst others, deans of multidepartment faculties, members of finance and planning and budget and academic staff are periodically surveyed by Internal Audit to provide individual assessments and ranking of identified … Continue reading "Automating the Risk Self-Assessment Process Using a Website Interface"

April 16, 2006


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