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Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007


Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People

Wide-spread involvement from the entire organization as well as the community in which Brock is situated has been instrumental to the success of this program. Workshop suggestions are culled from participant feedback ensuring that employees’ ideas are validated. Another important aspect to the development of this annual program stems from consultation with the Health and … Continue reading "Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People"

April 16, 2007


The Laurier One Card It’s All You Really Need

The entire WLU community has been involved with the OneCard program from its very beginnings. Both senior administration at Laurier and the WLU Students’ Union were instrumental in deploying the system and both parties continue to shape the future direction of the program. The administration and Students’ Union each have 50% représentation on the Food … Continue reading "The Laurier One Card It’s All You Really Need"

April 16, 2006


Translating Vision in Action

The scorecard was developed as a direct result of the Vision 2010 Strategic Plan. Producing Vision 2010 involved unprecedented consultation with professors, support staff, students, alumni, donors, community and business members in both Anglophone and Francophone communities. Various consultation tools from discussion papers to pizza parties were used to ensure input from a wide net … Continue reading "Translating Vision in Action"

April 16, 2006


Residence Wireless Network (ResNet)

ResNet was a big project that involved a number of people from several different departments. There was a project team from the department of Computing and Communications (C & C) that worked on planning the network, network design, programming the online Device Authorization Tool, and overseeing the whole project from beginning to end. The C … Continue reading "Residence Wireless Network (ResNet)"

April 16, 2005


Staff Incentive and Retention Programs

Both programs were developed by the Food Services Management Team comprised of 7 members. Supervisors work closely with management to keep all associates aware of any changes to existing programs. Communication is key in making all associates aware of the positive results of these programs. These results have impacted the redemption rate in our programs, … Continue reading "Staff Incentive and Retention Programs"

April 16, 2005


Above and Beyond – Rewards and Recognition Program

As stated previously this program was developed as a direct result of a Fall 2000 survey of randomly selected Food Services associates. They had identified that communication and ongoing recognition of employees as a number one standard they would like to see achieved within the department. Literature shows that when done appropriately recognition has a … Continue reading "Above and Beyond – Rewards and Recognition Program"

April 16, 2005


A Consolidated Billing and Payment Web Service for Students and Departments

The BPR project was the result of negative feedback about bill payment from students through surveys and counter questionnaires. We also heard from parents and staff that the old process of fee payment was time consuming and inconvenient. The BPR team consulted with students and staff during the initial redesign, and concluded that a single … Continue reading "A Consolidated Billing and Payment Web Service for Students and Departments"

April 16, 2004


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