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Best Value Business Model and Centre of Knowledge Implementation

When the Ontario Ministry of Training, Colleges and Universities announced their Productivity and Innovation Fund program in the summer of 2013, Western University was quick to jump at the opportunity to submit a proposal to bring the Best Value Business Model (BVBM) to Ontario and to create a Centre of Knowledge for BVBM in Ontario. … Continue reading "Best Value Business Model and Centre of Knowledge Implementation"

April 16, 2015


Partnership agreement between the Université du Québec en Outaouais (UQO), the Université du Québec en Abitibi-Témiscamingue (UQAT) and the Université du Québec à Rimouski (UQAR) for maintaining, evolving and developing IT systems.

First and foremost, UQO, UQAT and UQAR sought to share each university’s customized IT systems and equitably pool the organizational resources devoted to maintaining, evolving and developing these IT systems. Collectively, five analysts and five programmers (four at UQO, four at UQAR and two at UQAT) were assigned to the partnership. The agreement also aimed … Continue reading "Partnership agreement between the Université du Québec en Outaouais (UQO), the Université du Québec en Abitibi-Témiscamingue (UQAT) and the Université du Québec à Rimouski (UQAR) for maintaining, evolving and developing IT systems."

April 16, 2015


“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015


Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence

York University recently embarked on an institution wide program review (AAPR) that examined every administrative and academic program. A key requirement was the development of a comprehensive data set to support academic programs. York’s Office of Institutional Planning and Analysis designed and developed the data set under the direction of the AAPR data committee. The … Continue reading "Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence"

April 16, 2015


RYERSON UNIVERSITY’S FINANCIAL SERVICES CERTIFICATE PROGRAM

There are financial aspects to every department of an academic institution, and postsecondary organizations across Canada are facing increased pressure on their budgets and overall accountability. Yet in many cases, faculty and staff who are responsible for managing or administering budgets and money issues have little financial background, and they report not just a lack … Continue reading "RYERSON UNIVERSITY’S FINANCIAL SERVICES CERTIFICATE PROGRAM"

April 16, 2014


Transforming Human Resources: A Holistic Approach to Service

Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"

April 16, 2010


Implementing a Quality Management System in a Post-Secondary Institution

Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"

April 16, 2009


Sustainable Development Policy of the Universit̩ de Sherbrooke

The Policy has had the effect of making the university community accountable for sustainable development. The tangible results are remarkable: active transportation, public transit, 3R-V (Reduce, Reuse, Recycle, extract Value), construction of buildings that meet new standards, including sustainable development into teaching, research on this subject and recognition of the university due to its leadership … Continue reading "Sustainable Development Policy of the UniversitÌ© de Sherbrooke"

April 16, 2009


Learning & Leading through Community Service: Reaching out to the Community in Leadership

UBC’s vision states: “The University of British Columbia, aspiring to be one of the world’s best universities, will prepare students to become exceptional global citizens, promote the values of a civil and sustainable society, and conduct outstanding research to serve the people of British Columbia, Canada, and the world.” CLI-LP directly contributes to a staff … Continue reading "Learning & Leading through Community Service: Reaching out to the Community in Leadership"

April 16, 2009


“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”

The PDG initiative has made performance dialogue a talent management and relationship building tool, as opposed to an often meaningless, top-down paper exercise, seen to be driven by HR. Both the employee and the leader have greater ownership of the process and more opportunity to focus on mutual support, mutual goals, and mutual investment in … Continue reading "“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”"

April 16, 2009


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