University of Victoria Service Excellence Program
In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"
January 25, 2017
Queen’s New (Activity-Based) Budget Model
Queen’s New Budget Model has had a profoundly positive effect on the university. Planning for the new model began in March 2012. Over the following four months, the development of the actual model benefited from a very considerable amount of consultation, and a great deal of hard work by many people. The first fiscal year for which … Continue reading "Queen’s New (Activity-Based) Budget Model"
January 24, 2017
Strategic Planning for Sustainability
The University of Alberta’s released their second institutional sustainability plan in August 2016. The 18-month strategic planning and consultation process invited the whole campus community to contribute through a collection of online and in-person conversations, group and individual interviews, open houses, and review of draft documents. Using a proven model for effective strategic planning, the … Continue reading "Strategic Planning for Sustainability"
January 24, 2017
Transforming operations through better communications
UBC’s Building Operations department integrated a new focus on communications to drive operational change and the results were exciting. We know that reliable indicators of engagement and morale are demonstrated in the following: Days Absence per FTE are down from 12 days in 2016 to 11.2 days. This represents $125K of salary per year that … Continue reading "Transforming operations through better communications"
January 20, 2017
Campus Engagement in Strategic Planning for Sustainability
The University of Alberta’s released their second institutional sustainability plan in August 2016. The engagement process invited the entire campus community to contribute through a combination of online and in-person conversations. Based on a proven model for effective strategic planning, the engagement process produced many wide-ranging benefits. This session will provide a high level overview … Continue reading "Campus Engagement in Strategic Planning for Sustainability"
January 17, 2017
Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment
The Administrative Offices at the Examination Centre building is a perfect illustration of how a single project can address the triple bottom line of sustainability namely: the environment, the social (or human factor) and economic factors. What started out as a forced move for several administrative departments turned out to be a phenomenal opportunity to … Continue reading "Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment"
January 12, 2017
McGill Supplies Manager Solution – A Cross Road where Inventory Management, Procurement Strategies and Compliance Meet
After the 2010 success in developing and implementing the McGill MarketPlace (MMP), a holistic and fully integrated e-Procurement system, McGill University has turned its focus toward equipping its internal stockrooms/stores/services providers (the Stores) with an inventory management solution integrated with MMP. Starting 2015, the implementation of the SciQuest Supplies Manager solution (which was included in … Continue reading "McGill Supplies Manager Solution – A Cross Road where Inventory Management, Procurement Strategies and Compliance Meet"
January 12, 2017
Managing Risk by Building Culture – Operational Excellence
The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"
January 12, 2017
McGill Health and Wellbeing Program
The objective of the McGill Health and Wellbeing program is to establish a culture of health and wellness at the University by increasing awareness of the benefits of healthy living. The program provides valuable infonnation on both physical and mental health related topics, which are provided through a variety of means: a series oflunch-time presentations … Continue reading "McGill Health and Wellbeing Program"
June 13, 2016
McGill’s Sustainable Procurement Planning – A Holistic and Strategic Approach
McGill University's Procurement Services launched a unique planning initiative, engaging a wide variety of University stakeholders to develop its first 5-Year Sustainable Procurement Strategic Plan (the "Plan"). Aligned with the University's Sustainability Strategy (Vision 2020) and the Procurement Policy, the Plan aims at embedding sustainability into the University's supply chain. Prior to 2012 only a … Continue reading "McGill’s Sustainable Procurement Planning – A Holistic and Strategic Approach"
June 13, 2016
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- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
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- Economic Forecasting
- EDI (Equity - Diversity - Inclusion)
- Efficiency in Admin Functions
- Emergency Management
- Emotional Intelligence (EQ)
- Employee Benefits
- Employee Recognition
- Engagement
- Energy Efficiency
- Enterprise Risk Management
- Environmental Health and Safety
- eProcurement
- Ethics
- Expense Processing
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