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IT Service Catalogue in a web-accessable Knowledge Base

McGill IT depmtments transitioned to a one-stop shop for consumers of IT services. The workflow and partnerships developed to make that transition have made pennallenl changes in the relationships within and among IT departments, as well as between IT service providers and consumers. As the IT Service Catalogue is gaining visibility, it is cited with … Continue reading "IT Service Catalogue in a web-accessable Knowledge Base"

April 16, 2009


Academic Leadership Development Program (ALDP)

The program is targeted at bright academics who have excelled in their field of expertise, and yet have had little or no experience in management techniques, and yet are expected to provide leadership to both academics and administrative staff alike. Historically, many of these individuals have assumed their leadership roles reluctantly, only doing so when … Continue reading "Academic Leadership Development Program (ALDP)"

April 16, 2009


“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”

The PDG initiative has made performance dialogue a talent management and relationship building tool, as opposed to an often meaningless, top-down paper exercise, seen to be driven by HR. Both the employee and the leader have greater ownership of the process and more opportunity to focus on mutual support, mutual goals, and mutual investment in … Continue reading "“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”"

April 16, 2009


Desktop Management Program

The Desktop Management Program resulted in a series of improvements to the quality of services for students and staff, improved productivity, and significant decreases in expenses. With the publicizing of the completed project, several large units at the University have begun implementation of a similar program, recognizing its advantages for both staff and the students … Continue reading "Desktop Management Program"

April 16, 2009


Saying YES to Respect: Identifying, Preventing, Responding to, and Accessing Resources to deal with General Harassment and Violence‰Û–An interactive learning opportunity for Faculty & Staff at The University of Western Ontario

Yes! The awareness raised by these sessions has helped to emphasize Western’s expectations of and commitment to respectful behaviour in all interactions. An increased understanding of how to intervene effectively in situations of violence or threat of violence contributes directly to the safety of students, faculty, staff and visitors at Western. The “Violence Continuum Chart,” … Continue reading "Saying YES to Respect: Identifying, Preventing, Responding to, and Accessing Resources to deal with General Harassment and Violence‰Û–An interactive learning opportunity for Faculty & Staff at The University of Western Ontario"

April 16, 2009


Video of the evacuation procedures at Ìäcole Polytechnique de MontrÌ©al

This video has shown staff that École Polytechnique de Montréal and its Security Service care about their safety and about the safety of students. This tool is a good example that confirms that the Security Service does not hesitate to devote a great deal of effort to protect them. The five students who produced this … Continue reading "Video of the evacuation procedures at Ìäcole Polytechnique de MontrÌ©al"

April 16, 2009




Adopt-a-Rez

During Program conceptualization and design, multiple stakeholders were engaged to bring creative input, implementation expertise and community relations support to bear on the initiative. Residence Life staff provided practical advice on how to engage the students in events at times, places and formats that would optimize participation. Student Union leadership communicated directly with the students … Continue reading "Adopt-a-Rez"

April 16, 2008


Finance Certification

Many departments on campus had requested data entry access but had been turned down due to weak internal controls and the lack of a central training program. The development of the Finance Certification program opened up access to the system, which has given many new departments the ability to take control of their financial processes. … Continue reading "Finance Certification"

April 16, 2008


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